Solar Operations & Maintenance Technician (Level 4)

Energy Support Services, a New Energy Equity company, keeps solar and energy storage systems safe, reliable, and producing clean power. As our Solar O&M Technician Level 4, you will serve as the regional technical expert and field leader. In this high-impact role, you will oversee regional operational excellence, coordinate complex preventative and corrective maintenance, manage state electrical permitting, and act as the regional safety approval authority. You will work directly with management and third-party vendors to optimize regional performance while training and mentoring the next generation of field technicians.

Pay: $95,000 - $115,000 annually, depending on experience and qualifications.

WHAT WE OFFER

• Bonus: Up to an 8% performance bonus paid out annually.
• Equipment: Company truck, company credit card, vehicle maintenance card, tools, and equipment provided.
• Apparel: Company-provided PPE and Fire Resistant clothing kit provided (including bibs, jackets, pants, and shirts).
• Benefits: Medical, dental, and vision coverage-the company pays 80% of health insurance premiums-plus a 401(k) with up to a 7.5% company match.
• Time Off: Paid time off accrued each pay period-120 hours per year (years 0-2), 160 hours (years 3-9), and 200 hours (10+ years)-plus 11 paid holidays.
• Family: 8 weeks of paid parental leave.
• Insurance: Company-provided Life and Accidental Death & Dismemberment insurance at one times your annual salary.
• Growth: Company-paid certifications and training, including OSHA, NFPA 70e/70b, FAA Part 107, and advanced technical pathways.
• Education: Tuition reimbursement up to $10,000 annually for approved educational programs.

• Exhibit and champion a culture of operational excellence and event-free operations in all aspects of regional work.
• Act as the Regional Approval Authority for PLOTO and switch plan LOTO procedures.
• Ensure absolute compliance with all applicable State Authorities Having Jurisdiction (AHJ), electrical codes, safety regulations, and strict company standards.
• Review, submit, and manage the complete electrical permitting process to ensure seamless alignment with state regulations.

• Perform and coordinate complex preventative and corrective maintenance and deep troubleshooting on solar PV systems, including modules, inverters, combiner boxes, medium-voltage equipment, and other electrical components.
• Perform expert commissioning and quality assurance audit services for new and existing solar electric systems.
• Safely and independently operate within medium-voltage 34,500VAC and 1500VDC environments.
• Develop comprehensive corrective action plans to troubleshoot and repair intricate electrical faults, including persistent grounding issues, wiring problems, and complex equipment malfunctions.

• Supervise or review field work across the region; actively mentor junior technicians by providing clear guidance and field training on proper electrical maintenance, technical procedures, and safety protocols.
• Collaborate closely with the O&M Manager to optimize regional site performance, boost production, and identify regional operational efficiencies.
• Work directly with the Regional Manager and third-party vendors to support project component installation, commissioning, testing, troubleshooting, and warranty maintenance.
• Manage complex, high-priority, or unusual projects as a critical part of premium client services.

• Provide analytical feedback and actionable suggestions for regional improvement initiatives, including technician training schedules, safety plans, standard operating procedures (SOPs), and overall O&M/Commissioning processes.
• Communicate effectively with internal teams and third-party vendors to coordinate and expedite field repairs and warranty claims.
• Ensure all faults, site deficiencies, and unusual occurrences are recorded. Track time, material, and travel expenses accurately within the CMMS.

• License Requirement: Active Master Electrician license required.
• Experience: Minimum of 5 years of dedicated experience in solar PV installation, operations, and maintenance.
• Technical Skills:
  • Master-level understanding of electrical theory, principles, and commercial/utility-scale solar configurations.
  • Highly proficient in the use of specialized electrical test equipment and advanced diagnostic tools.
  • Proven capability to safely and independently work in 34,500VAC and 1500VDC conditions.
  • Elite troubleshooting, analytical, and technical root-cause problem-solving skills.
  • Advanced ability to read, interpret, and redline complex electrical schematics and engineering drawings.
• Leadership & Communication:
  • Strong leadership capabilities with a proven track record of mentoring field teams and managing vendor relationships.
  • Excellent interpersonal, verbal, and written communication skills.
• Requirements: Valid driver's license and clean driving record.

• Be able to drive a vehicle confidently and with a high degree of safety.
• Be able to stand for long periods of time and walk distances up to three miles a day.
• Be able to navigate ladders, stairs, scaffolding, and ramps while maintaining 3 points of contact.
• Have the visual acuity for depth perception, no field of vision issues, and the ability to distinguish between colors.
• Be comfortable working in a variety of climate conditions which may include, but are not limited to, extreme heat (temperatures above 100°F) or extreme cold (temperatures below 32°F) for periods of more than one hour.
• Be able to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.