Solar Service Technician

Hello Prospective Better Earth Champion! First of all thank you for taking the time to read about our open Service Technician role.

At Better Earth, we believe in order to create a better Earth we must do so together. We are a team of focused individuals with one thing in common: creating a better Earth through renewable energy. We consider everyone on the planet an ambassador to the Earth. If you've been looking to do something meaningful, if you've been wanting a fulfilling and fruitful career, if you want to be a part of the fastest-growing team in Solar Energy, you are exactly where you need to be. Because this is where an opportunity of a lifetime exists!

Here are some reasons why Better Earth is the place to be:

1. COMPANY CULTURE - we have a culture of extreme ownership and we value collaboration, innovation, and a ridiculous work ethic.

1. OPPORTUNITY - our company is growing exponentially, we offer competitive pay and very real opportunities for growth.

1. TRANSPARENCY - we don't hold anything back, ask us anything!

If those values speak to you, let’s talk!

Note: Before applying to this role, please take your time and review the important information below. This will ensure you are the right fit for this specific position. Don’t worry, if you don't meet all of the requirements, that’s okay! Just submit a general application on our careers page and we can chat about other opportunities on our growing team!

Position Summary

As a Service Technician, you will be responsible for PV installation and electrical troubleshooting for Better Earth Installations. You will utilize your electrical experience to perform any electrical-based tasks required of the PV install. This is to include PV electrical installation, PV circuit troubleshooting, and more as required.

Responsibilities will include:

• Correcting PV installations how and when necessary
• Correcting AHJ (Authority Having Jurisdiction) requests for final inspections
• Generating RMA’s (Return merchandise authorization) for equipment warranty and replacement when necessary
• Working with the Field Operations team to determine daily service call needs and tasks
• Troubleshooting any issues as it relates to a PV installation including but not limited to; electrical issues, inverter issues, monitoring issues, communication issues, panel issues, racking issues and other such requests as may be needed from time to time.
• Back-office monitoring and troubleshooting through monitoring programs and portals.
• Ensuring all workmanship is compliant with current NEC and local codes and in line with company quality standards.

Requirements

• Have at least 2 years of electrical experience
• Have worked in the solar industry for 2 years
• Are electrically certified (where applicable)
• Have a well-rounded skill set in the solar industry
• Have a comprehensive understanding of a variety of PV systems
• Able to effectively identity and correct issues with all aspects of a PV installation
• Are familiar with the current NEC and NFPA codes