Solution Analyst

Aquinas Consulting is currently looking to fill a Solution Analyst job in Bethesda, MD. This CONTRACT hire job is available with one of our key customers in the hospitality industry. In this role, you will be responsible for supporting enterprise platform capabilities by translating business and technical needs into clear, actionable requirements. In order to be successful in this position, you must have a background in business analysis, product support, or technology delivery, along with familiarity with cloud infrastructure platforms and DevSecOps. Preference will be given to someone with experience in data analysis, Agile or Scrum methodologies, Jira, Confluence, or observability and monitoring platforms.

Solution Analyst Job responsibilities:

• Gather and document business and technical requirements, translating stakeholder requests into clear problem statements, use cases, user stories, acceptance criteria, and success measures.

• Work with the Technical Product Owner and engineering teams to refine and maintain the product backlog, prioritize work, and ensure requirements are aligned with platform standards and business objectives.

• Analyze platform usage, adoption trends, operational metrics, and performance data to support prioritization and identify opportunities for improvement.

• Use dashboards, reporting, and observability insights from tools such as Dynatrace, Splunk, or Grafana to help evaluate platform health, user impact, and business value.

• Facilitate requirement refinement sessions and collaborate with business, engineering, security, and application teams to resolve gaps, clarify dependencies, and support continuous improvement.

Qualifications:

• Bachelor's degree in Data Analytics, Computer Science, or a related field.

• Zero to three years of experience in business analysis, product support, technology delivery, or a related area.

• Familiarity with cloud infrastructure platforms and DevSecOps concepts.

• Strong analytical, problem-solving, organizational, written, and verbal communication skills, with the ability to turn complex information into clear, structured requirements.

• Exposure to Agile or Scrum methodologies, Jira, Confluence, SQL, dashboards, reporting, data visualization, or observability and monitoring platforms such as Dynatrace, Splunk, or Grafana is preferred.

If you are interested in this Solution Analyst job in Bethesda, MD, please apply now to be connected with a member of our team.

Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities.

Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community.  Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. www.aquinasconsulting.com