Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Engineers on the AI Maestro platform team build shared services, APIs, and infrastructure that other teams use to build customer-facing products. Because the platform layer is a critical dependency, a defect or design flaw here propagates into every product built on top of it. This is why the team holds itself to a high quality bar — and why that bar starts with the people it hires.
A technical leadership role responsible for system-level architecture and quality. Senior Software Engineers own architectural decisions for their systems, solve ambiguous technical problems, and set the quality, testing, and security bar for the team.
Key Responsibilities
Own system architecture and architectural decisions for the platform components they lead
Solve ambiguous technical problems, even when the underlying business problem is still being defined
Drive testing strategy and the overall quality bar across a team
Apply a deep understanding of architectures and scalability tradeoffs to guide system design
Ensure security is baked into architecture and code review standards, not bolted on afterward
Set code review standards and expectations for the team
Lead incident response, drive Corrections of Error (COEs), and design for failure (circuit breakers, graceful degradation, failure isolation)
Design production-grade GenAI systems, including evaluation frameworks, guardrails, and cost/latency tradeoffs
Communicate technical tradeoffs clearly to non-technical stakeholders and mentor engineers across the team
Balance technical debt against delivery speed, backed by clear business reasoning
Qualifications
5–10 years of professional software engineering experience, including system-level design ownership
Demonstrated experience architecting and scaling platform services, APIs, or infrastructure
Strong track record of leading incident response and driving root-cause analysis (COEs)
Experience setting testing, security, and code review standards for a team
Experience designing or productionizing GenAI/LLM-based systems, including evaluation and safety guardrails
Excellent communication skills, with the ability to translate technical tradeoffs for non-technical stakeholders
Demonstrated mentorship of other engineers
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data ScienceCertifications
Certified Data Management Professional - RiversandRiversand, IBM Certified Solution Developer - WebSphere IIS DataStage Enterprise Edition v7.5 - IBMIBM, Informatica Certified Administrator - InformaticaInformatica, TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF)Required Skills
Account Maintenance, Banking Capital Markets, Cash Application, Loan Servicing, Personal Banking, Retail Banking, Risk Management, Wealth ManagementLanguage
English (Required)Language Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
Data and Analytics - SolutioningRemote Type -
HybridWork Shift -
Day Job (United States of America)The approximate annual base compensation range for this position is:
160,000 to 200,000 USDThe actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
| Location | New York |
| Industry | Business Services - Other |
| Company Size | 10,000 employees or more |
| Year Founded | 1997 |
| Website | http://www.genpact.com |
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.
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