Solution Architect - Principal

General Information

Locations

• Sydney, AUS

Business Function

Strategy and consulting

Date posted

Monday, February 9, 2026

Ref #

530

Description and Requirements

Job Description

Slalom Australia

Slalom is a purpose-driven consulting company focused on strategy, technology, and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We're committed to building our business in ways that are sustainable and responsible, while creating innovative solutions to the world's biggest challenges. We have bold aspirations for the future and together with our people, partners, and customers, we take measurable actions for today.

The Salesforce team

As a Platinum Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to interesting and diverse projects.

The Role: Principal Solution Architect

We have an rare opportunity for a Principal level Solution Architect to join the team in Sydney.

You are the Salesforce Solution Architect, Principal level - responsible for leading the Salesforce platform implementation and the industry best practices. You have a breadth of knowledge and experience in client delivery, business process best practices and functional design. As the Solution Architect you focus on delivery of complex Salesforce solutions, from discovery to deployment, while collaborating with client stakeholders, functional and technical team members. You are a self-driven individual with a "get it done" attitude and passion to solve complex business and technology problems.

What You Will Do

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well architected solutions that best leverage the Salesforce platform
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Provide oversight and governance of Salesforce projects
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Manage to client expectations
• Maintain a target billable utilization aligned to the role

What You'll Bring To Slalom

• Expert level understanding of the Salesforce product suite
• 8+ years of CRM industry experience, the majority specifically with Salesforce
• Expertise in one or multiple Salesforce Clouds including Sales, Service, Experience, Marketing, Data, Financial, etc.
• Strong knowledge and experience of Salesforce functional development and configuration. Specific qualifications:
• Understanding of function system architecture and ability to design scalable, maintainable and organised solutions.
• Understanding of key design patterns, data modelling and best practices.
• Expert understanding and experience of data sharing and visibility considerations.
• Proven ability to design and optimise business processes and map to Salesforce out-of-the-box functionality
• Requirements elicitation, analysis, management and documentation
• Expert knowledge of Salesforce & CRM business processes with the ability to design and optimise business processes to Salesforce out-of-the-box functionality
• Experience and exposure in Einstein and Salesforce AI product capabilities.
• Base understanding of technical areas of Salesforce including Apex, LWC, Triggers and Flows.
• Excellent writing and oral communications skills: demonstrate ability to bridge the gap between business requirements and technical solutions by effectively communicating complex topics in a business-friendly manner, ensuring clarity and alignment across all stakeholders.
• Up-to-date knowledge and training on latest Salesforce releases, features and developments.
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

Our Values

Our culture and values reflect each individual Slalomer. We are dedicated to encouraging workplace diversity and ensuring all our people, from any background can contribute to their full potential. We wish to build a team that echoes the diversity of the communities we serve, and our values are an active part of our every-day, guiding our decisions.

What keeps us here?

When we moved to Australia in 2020, we had no idea just how important our work/life balance would need to be. We've asked our consultants what makes Slalom a great place to work and the most common answer - "the freedom to be ourselves when life gets in the way". We make a big effort to bring everyone together and allow space when space is needed. We believe in helping each other thrive in work and life and are proud to invest in benefits that include holistic wellbeing, meaningful allowances, and investment in our team's professional, technical, and personal growth.

Slalom is an equal opportunity employer and welcomes all qualified applicants. Slalom does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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