Solution Manager - 3583632

Lighthouse Technology Services is partnering with our client to fill their Solution Manager position! This is a direct placement opportunity and will be onsite in Buffalo, NY. No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

• Serve as the critical link between customer needs, market intelligence, and product innovation
• Conduct deep industry research and engaging directly with mining and oil & gas stakeholders to identify high-value opportunities in screening and separation technology
• Lead Voice of the Customer (VoC) discovery sessions with plant managers, process engineers, and industry stakeholders to uncover hidden pain points and translate technical challenges into clear market requirements
• Conduct exhaustive research into minerals processing verticals to identify unmet needs and scout new markets
• Partner with internal technical and R&D teams to bridge the gap between complex customer needs and product development priorities, translation insights from the field to guide innovation initiatives
• Collaborate with analysts and product experts to provide industry-specific assumptions and ROI data required to validate new innovation projects
• Draft Market Requirements Documents (MRDs) that define market problems, use cases, and success metrics
• Monitor and synthesize key industry trends including ore grades, regulatory drivers, environmental pressures, and operating cost challenges to inform commercial and product strategy
• Maintain competitive intelligence on traditional and emerging competitors to support product positioning and innovation priorities across mining and oil & gas sectors
• Travel up to 30% of the time to customer sites, field locations, and mining operations to maintain direct market pulse and strengthen industry relationships

What You'll Need to Have:

• 3-5+ years of direct hands-on experience in minerals processing, mining engineering, or industrial manufacturing
• Deep technical and commercial knowledge of mining operations, ideally with direct experience working in mines or education from a mining-focused program
• Direct experience with wet/dry screening technology or separation equipment is highly preferred
• Proven ability to bridge complex engineering concepts and commercial value
• Exceptional written and verbal communication skills
• Demonstrated ability to conduct high-level discovery sessions and aggregate complex information into actionable insights for leadership and technical teams
• Bachelor's degree in Engineering (Mechanical or Mining preferred) or Business Strategy
• Demonstrated ability to quickly master new, complex industrial sectors and translate market knowledge into clear product requirements and business cases

Pay Range: $105,000-135,000/year

Questions about any of our jobs? Email us at

recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com