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Solutions Analyst, Strategic Initiatives

Stand 8

Seal Beach, California(remote)

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JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Automation, Continuous Improvement, Cross-Functional, Customer Experience, Customer Service Management, Data Analysis, Data Quality, Documentation, English Language, Leading Edge Technology, Marketing, Metrics, Onboarding, Operational Improvement, Operations Processes, President's Club, Process Development, Process Improvement, Project/Program Management, Reporting Skills, Standard Operating Procedures (SOP), Strategic Planning, Technical Recruiting, Work From Home, Writing Skills
LOCATION
Seal Beach, California
POSTED
4 days ago
Solutions Analyst, Strategic Initiatives

Join Our Dynamic Team at Stand8!
At Stand8, we are experts in global IT staffing and solutions, always at the cutting edge of technology. We leverage people, processes, and technology to provide a white-glove experience for our customers, partners, and employees.

The Solutions Analyst, Strategic Initiatives will support Stand8's internal operations by identifying process inefficiencies, improving workflows, and supporting adoption of new tools and operational improvements. This role will contribute to enablement, documentation, data integrity, onboarding excellence, employee experience, and 5-Star Service initiatives. The position is ideal for an early-career professional who is curious, analytical, and motivated by improving systems, processes, and engagement outcomes.

Why STAND 8?
  • Growth Opportunities: We pride ourselves on the opportunities to grow within our organization, reflected in our impressive 99% retention rate.
  • Innovative Environment: Work with cutting edge technology and be part of a dynamic team that values innovation and continuous improvement.
  • Impactful Work: Join a mission-driven company that aims to positively impact the world through our focus on PEOPLE, PROCESS, and TECHNOLOGY.
Location & Work Type
Location: Guadalajara, Mexico
Work Type: Not specified

Key Responsibilities
  • Work cross-functionally to identify inefficiencies, improve workflows, and support adoption of new tools, processes, and operational improvements.
  • Lead training, documentation, and digital adoption initiatives through SOP development, enablement resources, and process improvement.
  • Champion projects, rollouts, events, or other opportunities to explore your passion and make a difference.
  • Contribute to internal project operations - from onboarding excellence to 5-star service and data enrichment, there are several ways to contribute.
  • Own data integrity and enrichment as a foundation for success.
  • Support Stand8's 5-Star Service initiatives through employee experience programs, recognition efforts, merchandise coordination, and meaningful engagement opportunities.
  • Track and analyze engagement signals including: CSAT and NPS data, participation and responsiveness metrics, internal and external feedback trends.
  • Review and champion improvement efforts across onboarding workflows, communication touchpoints, and completion metrics.
Qualifications
Required:
  • Recent graduates or early-career professionals with a background or interest in operations, customer service, project management, or similar.
  • Fast learner who is naturally curious and motivated by improving systems and processes.
  • Strong written communication in English.
  • Excellent reporting experience and data analytics within Excel.
  • Interested in AI tools, workflow automation, or no-code platforms.
Preferred:

Benefits
  • Uncapped Commission: Highly competitive, uncapped commission structure.
  • Bonuses: Bonus incentives including President's Club, ramp-up bonuses, and more.
  • Remote/Hybrid Work: Fully remote work aside from onsite meetings with potential and existing clients.
  • Flexible PTO: Flexible PTO plus 10 company-paid holidays.
  • Comprehensive Health Coverage: Medical coverage and Health Savings Account (HSA) through Anthem. Dental/Vision/Various Ancillary coverages through Unum.
  • Retirement Savings: 401(k) retirement savings plan.
  • Additional Perks: Business travel expense reimbursement, company-paid Employee Assistance Program (EAP), and discounts on developmental programs through ADP Workforce Now.
About Us
Stand8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. Stand8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!
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