Solutions Architect (Cloud / AI)

Solutions Architect (Cloud / AI)
Buffalo Grove, IL or Blue Bell, PA

This group normally wants people local to Hartford who can work on-site 3 days a week. Not required but a huge plus. Buffalo Grove, IL or Blue Bell, PA is also an option.

If remote, must be in EST or CST time zone and work EST hours.

Most of this team is in Hartford, CT

Must be a true Solutions Architect....they will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch

Must have Cloud. AWS preference
AI exp huge plus
Should have HC exp
Must have AI exp

2 rounds of interviews.


The Need:

Cloud AWS / Azure / GCP
Must have exp with Integration with Kafka for integration / streaming
Salesforce would be nice to see, but Agent Force has not been out very long.
The technology in AI space refreshes itself every 6-9 months, hard to find folks that have long tenure with any given tech.
Must be good with Cloud
Healthcare preferred or adjacent verticals such as Finance or Insurance.
Open to 100% Remote (no travel expenses, but if local to a hub it might be helpful)
2 rounds of interviews.

Required Skills:
Architectural/technical expertise with AWS (native, cloud agnostic, container, etc offerings) and cloud/SAAS systems integration.
?Must have experience with AI Projects.
Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration.
Experience designing systems that leverage Kafka for messaging/streaming.
Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization, sharding, and other data-centric patterns
Experience with the design and development of complex systems; employs a disciplined and rigorous approach
Adept at requirements analysis, estimation, systems and application design, and testing
Familiarity with popular Design Patterns.
Excellent collaboration, influencing, and consensus-building skills. Ability to work with personnel in all job functions (e.g. product, program, developers, etc).
Excellent verbal and written communications
Ability to manage multiple competing priorities with minimal supervision. Self-directed
A great team player, with demonstrable experience delivering superior software products via Agile methodologies
Experience on an Agile team
Experience with modern languages, frameworks, and technologies such as Java, JavaScript, Node.js, messaging queuing infrastructures, as well as cloud and on-premise infrastructure and services
Experience with distributed computing architectures, including race conditions, parallelism, and concurrency control
Meeting facilitation with stakeholders, partners and team
Knowledge of impending AI agent interoperability "standards”/approached (i.e. Model Context Protocol, Agent2Agent, etc.)
Knowledge of Salesforce AgentForce.
Contact Center technology expertise (Salesforce, Five9, etc.)
A proven track record working as part of a team on large/complex systems
Experience with SAFe Software Development Principles
Experience with distributed caching solutions; understands the factors that enable effective caching
Exposure to CI/CD and DevOps


Solution Architect responsibilities

Receive epic/feature assignments and general direction from train architect.
Partner with Product Owner, BA and Development technical leads to refine/understand requirements.
Partner with Solution Domain Lead architects (if necessary) to seek guidance or vet solutions impacting other domains.
Collaborate with integration architect to deliver solution artifacts (sketch, ppt, etc.)
Continuously attain and refine business and systems subject matter expertise.
Leverage architecture patterns for the solution. Create them if covering new ground.
Present solution sketches to various stakeholders (SS architect team, Infrastructure SMEs, business, etc.) for review and feedback.

Primary technologies

API-first centric enterprise moving to an AI-first centric enterprise
Azure cloud (compute), GCP (big data), AWS (digital experience)
Salesforce Service Cloud for user experience (GPS and some MX)