This position serves as the vital bridge between product development and real-world users, driving the operational launch and ongoing engagement of early-access testing programs.
By cultivating an active, collaborative environment, the role acts as both an advocate for the tester community and a strategic partner to internal product teams.
Ultimately, this position transforms raw, day-to-day user experiences into the structured, high-impact insights necessary to refine and elevate product quality.
Top 3 Daily Responsibilities:
Setting up a trusted tester self sign up study. This includes drafting comms, working with vendors to select testers, creating the trusted tester agreement and getting sign off, drafting onboarding instructions and gathering requirements from the PA.
Managing the chat space/community once TT is kicked off. This includes drafting/sending out weekly challenges, working with vendors to file /triage bugs, potentially engaging with users.
Sharing insights with the PA. Sharing regular user feedback (painpoints, feature request, quotes, metrics) back to the PA for it to be actioned on.
Mandatory Skills/Qualifications:
Workspace (Docs, Slides, etc.).
Execution - owns projects end-to-end with a strong sense of ownership. manage and align stakeholders.
Move with velocity through change - structure the ambiguous, Stay resilient, adapt quickly, and deliver impact through uncertainty.
Collaboration
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
By applying, you acknowledge that AI-assisted tools may be used during hiring.
Numbers & Facts
Location
Sunnyvale, CA
Salary
$108.44–$130.37 Per Hour
Skills
Bug Tracking/Defect Managementunmatched
Channel Strategiesunmatched
Consultingunmatched
Customer/Client Researchunmatched
Metricsunmatched
Onboardingunmatched
Product Developmentunmatched
Requirements Managementunmatched
Team Playerunmatched
Test Plan/Scheduleunmatched
Test Programunmatched
User Interface/Experience (UI/UX)unmatched
Vendor/Supplier Selectionunmatched
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