Solutions Engineer Analyst

The Solutions Engineer Analyst reports to the Director and will be supporting the development of tailored solutions for new and existing global opportunities.  The role will partner with Business Leaders, Business Development, Account Executives, Workstream and Operational Leaders to help support strategies for business opportunities. 

This is a Hybrid role reporting to our Atlanta, GA office 3 days per week

What will be my duties and responsibilities in this job?

• Support the design of client-driven solutions by executing on unique business solutions for new and existing client base, strategic initiatives, and new product innovations. 40%
• Be a resource in closing and implementing business while supporting the Director, Solutions Engineering in creating the technical Blueprint that will serve as the foundation of the client solution.
• Provide subject matter expertise in support of the AE developing the business requirements with the PM and/or Implementation Manager.
• Support the sales team in responding to Client RFPs and Proposals

• Partners with Product Development and Compliance to ensure we operate within regulatory guidelines and internal policy.

• Has Business Acumen and develops an understanding of Assurant’s capabilities, products, and systems.
• Develops and cultivates a strong working relationship with other functional areas within the company.  Understand their goals and objectives while balancing the priorities of all parties involved in order to meet the business objectives.  Ensures there is good communication and coordination with other functional units. 5%
• Partners with International teams on assigned worldwide client opportunities.  Establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company’s overall business related system. 15%
• Supports the communication of business solution design of client projects in connection with service delivery, such as new client installs, new product installs, or new service installs. 30%
• Participates on committees and in programs that are identified as significant opportunities for the business. 5%
• Partners with key stakeholders to integrate services into the company’s overall business related system. 5%

What are the requirements needed for this position? 

• Bachelors’ Degree or Technical Degree.

• 2+ years experience in either a client management, project management, product development, data analytics, business analysis, management information systems or sales role.
• 2+ years experience in technical platforms (with Assurant a plus), system interoperability, and suite of products and services.

What other skills/experience would be helpful to have? 

Education: Bachelor’s degree in Business Administration or related field is preferred. 

Leadership

• Organized and structured in thought, approach, and communication.
• Excellent oral and written communication skills.
• Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions.
• Excellent organizational and planning skills.
• Ability to manage multiple projects, concurrently. Has professional presence, polish, and demeanor to engage with clients.
• Has ability to build relationships and influence with clients.
• Builds trust, respect and rapport through information exchange and mutual problem solving.
• Has ability to connect personally, demonstrate knowledge of client’s business and communicate our value.
• Supports profitable solutions.
• Navigates effectively through Assurant’s organization and utilizes tools, technologies and people to effectively deliver the client business solutions.
• Can drive change effectively.
• Collaborative.
• Can deliver on results.
• Supports strategic vision.

Client/prospect Business Expertise

• Has done in-depth research and analysis on the client and competitors to know how to service the client.
• Develops an understanding of our company well enough to know how revenue is generated for the client and ourselves.
• Probes in a consultative way for understanding of client’s needs and business drivers in order to create business solutions.
• Demonstrates knowledge of the client's business issues and goals
• Conveys ability to be a client-acknowledged subject matter expert.

Personal Attributes

• Team Player- has successfully demonstrated good business judgment in client and internal engagements.
• Is self-motivated.
• Has drive and passion.
• Inspires themselves and others.
• Is persistent and resilient.
• Maintains a positive mental attitude.
• See no barriers so easily overcomes “barriers”.
• Demonstrates comfortable confidence.
• Personable and engaging to develop working relationships.

What are the working conditions and physical requirements of this job? 

This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone.  Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.  Must be able to talk and hear.  Required to use hands to finger, handle, or feel objects, tools or controls.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ENT4643 - Solutions Engineering Analyst

Job Grade

11

Pay Range:

$74,600.00 - $124,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
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For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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