Solutions Engineer II

About the role

This is an engineering role with a customer axis — not a sales role with a technical veneer. Solutions Engineers at Esper build things: integration tooling, validation frameworks, automation pipelines, provisioning scripts, custom device configurations, and proof-of-concept implementations that solve real customer problems. They also run technical evaluations, validate hardware compatibility, respond to security questionnaires, and advise deals on technical feasibility.

The team operates as a customer-facing engineering unit — shipping code that directly enables customer deployments, building custom integrations, deployment automation, reference implementations, and tooling that bridges the gap between Esper’s platform and a customer’s specific environment.

Day-to-day, this role involves using agentic AI workflows to accelerate development and research; validating and integrating OEM hardware into Esper’s platform; writing integration code and automation scripts for customer deployments; leading technical evaluations for enterprise prospects; responding to security questionnaires and RFPs; and serving as the technical point of contact for OEM partners and enterprise customers throughout the sales cycle.

Qualifications

Requires two years of experience in:

• Using agentic AI tools (such as Claude Code, Cursor, Copilot Workspace, or custom agents) as part of daily development workflows, including spec-driven development and multi-step agent orchestration;
• Debugging and troubleshooting complex technical issues across multiple systems, including reading logs, tracing state machines, and isolating variables;
• Writing and shipping code — tooling, automation, integrations, or production features;
• Communicating technical concepts clearly in both written and verbal form to non-technical stakeholders and technical engineers;
• Working independently in ambiguous environments without detailed specifications or runbooks.

Preferred Qualifications:

• Android/AOSP experience (device management, firmware, provisioning, build systems)
• Experience with MDM/EMM/UEM platforms
• Embedded systems or firmware development background
• Proficiency in Python, Kotlin, Java, or Go
• REST API design and integration experience
• Customer-facing experience in a technical role

Salary Band

$105K - $150K OTE

Perks & Benefits

• Medical, Dental, Vision 90% covered by the company
• Life insurance
• FSA (Medical & Dependent)
• 401K with a company match that vests immediately
• Pet insurance discount
• Unlimited time off policy with a mandatory 2 weeks off (minimum)
• Daily catered lunches
• Wide variety of snacks in the office
• Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
• Stand up desks with 36” curved widescreen monitors for each employee
• Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis

Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.