Solutions Engineer, Implementations SpecialistMenlo Park, CA | HybridWho we areHakimoâs AI-powered security agent delivers real-time threat detection, proactive deterrence, and seamless monitoring to safeguard businesses around the clock. Hakimo was founded with a bold vision: to bring cybersecurity-grade intelligence to physical security.Our mission is to revolutionize the security industry with AI-powered monitoring tools and services, creating a future where security is proactive, intelligent, and seamlessly integratedâeliminating threats before they escalate and ensuring complete end-to-end protection for businesses everywhere.âAbout the roleHakimo is seeking a Solutions Engineer - Implementations Specialist to own the post sales journey from onboarding to go-live. This individual will assist with technical discovery and implementations of customerâs security monitoring solutions on the Hakimo AI SaaS platform. You will be working in partnership with account execs and customer success teams, be a trusted advisor to our customers, and play a critical role in the overall customer success. A solutions engineer at Hakimo is a hands-on individual with knowledge of networking concepts and physical security. We are looking for individuals who can match our fast paced environment and learn quickly! You will join a team of highly motivated individuals delivering impactful results for the company using the latest cutting edge computer vision AI technology.âWhat You'll DoBe the technical solutions specialist who will engage with technical as well as non-technical audiences.Utilize your technical expertise to understand and navigate customer requirements.Collaborate with the Sales team to assess and qualify customer opportunities, and contribute to the design of effective technical solutions.Act as the technical Subject Matter Expert, collaborating closely with other departments such as Product Engineering, Customer Success, Security Operations Center.You will be owning the onboarding and provisioning of the Hakimo SaaS environment in the cloud and connecting it with the customer on-prem camera systems.âWhat You BringâBachelor's degree in Information and Computer Technology, Cybersecurity, Networking, IT Security, Computer Engineering or related degree from an accredited universityDemonstrate a solid understanding of TCP/IP, UDP, TLS, DNS, DHCP, Routers, Switches, NAT, VLANs and L2 devicesUnderstanding about IP Cameras, NVRs, Video Resolutions, ONVIF, RTSP etc. Functional knowledge of SaaS and Cloud environments is desired.Exhibit outstanding written and verbal communication skills, along with effective presentation abilities.Excellent account management, follow-through, and attention to detail.Flexible mindset and positive attitude with a strong desire to learn.Experience working with IT infrastructure, Linux operating systems, Virtual Machines, APIs, HTTP Servers, VLC players etc.Familiarity with scripting languages such as Python, Shell etc.Industry certifications are a plus: Network, Security, CCNA, AWS Solutions Architect, etc.This role requires that you be on-site 3 days a week, with occasional customer related travel.âBenefitsFlexible work arrangementsCompetitive salary and equity optionsHealth, dental, vision plans and 401k benefits similar to large SaaS companiesOpportunities for learning, growth, and professional developmentââGet the latest updatesSubscribe to receive the latest news and resources.Thank you! Your submission has been received!Oops! Something went wrong while submitting the form.