What's the opportunity? Fin is looking for an exceptional Solutions Engineer to join our Customer Solutions Team. In this role, you'll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem‑solving skills, you'll partner closely with Product, R&D, and Engineering to ensure our customers' needs and insights are at the core of our AI powered solutions.What will I be doing? Lead technical discovery to identify and address our customers' needsDeliver an exceptional pre‑sales experience by articulating Fin's value and technical expertiseConduct impactful, value‑based solution reviews and in‑depth technical sessionsDesign and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilitiesServe as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issuesCollaborate cross‑functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planningBuild trust with customers by approaching challenges with empathy and curiosityContinuously improve processes and contribute to building a best‑in‑class Solutions Engineering playbook at FinCommit to customer success, ensuring lasting value and proactively addressing challengesWhat skills do I need? Minimum of 4 years of experience in a technical pre‑sales role, managing C‑Level technical and business relationshipsPortuguese fluency required, Spanish also preferredStrong technical acumen with experience in conducting technical discovery and delivering high‑impact value presentationsAbility to solve problems independently while thriving in collaborative team environmentsProven time‑management skills in a dynamic team environmentDemonstrated ability to quickly identify and communicate the value proposition throughout the sales cycleLeverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non‑technical audiences to drive understanding and impactExperience working closely with product and engineering teams to communicate customer feedback and influence product directionFamiliarity with managing POCs, RFPs, and addressing complex security questionsExcellent communication and interpersonal skills, with a passion for leading with empathy and curiosityAbility to challenge the status quo and continuously improve Solutions Engineering processes and playbooksBring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the companyWilling and able to travel occasionallyBenefits We are a well‑treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us!Competitive salary and meaningful equityComprehensive medical, dental, and vision coverageRegular compensation reviews – great work is rewardedUnlimited access to Claude Code and best‑in‑class AI tools; experimentation & building is encouraged & celebratedFlexible paid time off policyPaid parental leave program401(k) plan & matchIn‑office bicycle storageFun events for employees, friends, and family!*Proof of eligibility to work in the United States is required.The OTE range for candidates within the San Francisco Bay Area is $163,000 - $215,000. Actual pay will depend on a variety of factors such as education, skills, experience, location, and more. The pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.#J-18808-Ljbffr