Position Summary: The Sourcing Specialist serves as the primary liaison between the internal sales team, customer service, and suppliers to facilitate the acquisition of non-stock and custom orders. This role ensures that procurement processes align with the divisions objectives for profitability and customer satisfaction. The specialist will leverage strong communication and negotiation skills to foster relationships with key stakeholders and ensure timely, cost-effective sourcing solutions.
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
Act as the main interface between internal sales, customer service, and suppliers to ensure clarity in requirements and expectations for custom orders. Facilitate seamless communication to align sourcing efforts with sales and customer service strategies. Manage the end-to-end process for procuring non-stock, custom orders, from initial inquiry through to delivery. Coordinate with suppliers to ensure timely production and accurate delivery schedules. Develop and maintain strong relationships with suppliers to negotiate pricing, terms, and delivery schedules that meet the divisions needs. Evaluate supplier performance and reliability to ensure quality standards are met. Analyze costs and profitability for custom orders, ensuring that sourcing decisions are aligned with financial targets. Identify opportunities for cost reductions without compromising on quality or timelines. Collaborate with internal teams to streamline processes, improve efficiency, and enhance the overall customer experience. Implement best practices in sourcing and procurement to support the division's strategic objectives. Identify and mitigate risks associated with non-stock and custom procurement, including sourcing alternatives when necessary. Carry out additional responsibilities as required to support team objectives and company goals.
Competencies: To perform the job successfully, an individual should demonstrate the following: Adaptability Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands. Communication Exhibits good listening and comprehension skills. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Continuous Learning Accesses own strengths and weaknesses. Pursues training and development opportunities. Seeks Feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Customer Service Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Problem Solving Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations. Teamwork Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness
Qualifications: Education/Experience Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combinations of education and experience. Language Ability Read, analyze, and interpret scientific and technical journals, financial reports and legal documents. Respond to inquiries or complaints from customers, agencies or members of the business community.
Mathematical Ability Work with mathematical concepts such as probability and statistical inference. Apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Software Skills:
Advanced knowledge of Microsoft Office, Excel and D365
Certificates and Licenses:
None
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a professional office environment. The role routinely uses standard office equipment such as assigned workstation, computer, and phone.
May work remote 1 day a week as needed and approved by manager.