Sous Chef - Marriott

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The Marriott Phoenix Chandler, located in Chandler- a Southeast suburb of Phoenix, is the newest Full Service Marriott in the state of Arizona!   Featuring 264 Guest Rooms and over 21,000 sq ft of event space, this hotel has the largest Ballroom in Chandler, AZ!  Within the hotel, Proof ’19 features handcrafted cocktails, local beers, and Southwest cuisine.  We Proudly Brew Starbucks Café serves a morning pick-me-up and variety of breakfast options.  The hotel features modern décor and is situated within the Price Road Corridor, near some of Arizona’s largest employers, including Fortune 100 & 500 companies.

What you will have an opportunity to do:

SOUS CHEF - PM Shift

Marriott Phoenix Chandler Hotel | Pyramid Global Hospitality

JOB SUMMARY

At the Marriott Phoenix Chandler Hotel, we believe great food and great hospitality go hand in hand. We are looking for an experienced and passionate Sous Chef to join our culinary leadership team and help create memorable dining experiences for our guests.

The Sous Chef is a hands-on culinary leader who works closely with the Executive Chef to oversee daily kitchen operations, lead and develop culinary team members, maintain high food-quality standards, and ensure successful execution across our food and beverage outlets and events.

This is an excellent opportunity for a culinary professional who is ready to take the next step in their career, develop their leadership skills, and make a meaningful impact on both our culinary operation and our team.

We are looking for someone who enjoys being in the kitchen, leads by example, and understands that a successful kitchen is built on great food, strong teamwork, accountability, and a positive culture.

A minimum of three (3) years of professional culinary experience, including previous leadership or supervisory experience, is preferred. Hotel, resort, banquet, and high-volume culinary experiences are strongly preferred.

WHAT YOU'LL DO

Culinary Leadership

• Assist the Executive Chef with the daily operation and leadership of the kitchen.
• Lead and supervise culinary team members during assigned shifts.
• Ensure food is prepared and presented according to established recipes, standards, specifications, and presentation guidelines.
• Maintain consistent quality, flavor, portion size, temperature, and presentation.
• Oversee preparation and production to ensure the kitchen is ready for each meal period and event.
• Monitor ticket times and kitchen flow to ensure efficient and timely service.
• Step in and work alongside the culinary team during busy periods.
• Support restaurant, banquet, breakfast, dinner, and other culinary operations as business needs require.
• Assist with special events, VIP functions, and other hotel culinary needs.

Team Development

• Lead by example and create a positive, respectful, and team-oriented kitchen environment.
• Train and coach culinary team members on recipes, preparation techniques, equipment, food safety, and departmental standards.
• Help new team members successfully learn their roles and responsibilities.
• Provide ongoing feedback, coaching, and recognition to team members.
• Assist with performance management and documentation when appropriate.
• Identify opportunities to develop team members and help them grow their culinary skills and careers.
• Promote teamwork, communication, accountability, and a culture of hospitality.

Food Safety & Quality

• Maintain the highest standards of food quality, freshness, flavor, consistency, and presentation.
• Ensure all food is handled, prepared, cooked, cooled, stored, labeled, and rotated according to food safety standards.
• Monitor food temperatures and sanitation practices throughout the shift.
• Ensure culinary team members follow proper food safety and sanitation procedures.
• Maintain a clean, organized, and sanitary kitchen.
• Ensure kitchen equipment is operated safely and responsibly.
• Address food quality or safety concerns immediately and communicate them to the Executive Chef.

Cost Control & Inventory

• Assist with inventory, ordering, receiving, and proper storage of food products.
• Review deliveries for quality, quantity, and condition.
• Monitor product levels and communicate ordering needs.
• Help maintain food cost goals through proper portion control, product utilization, and waste reduction.
• Ensure proper labeling, dating, storage, and rotation of food products.
• Monitor food production levels to minimize waste while maintaining appropriate product availability.
• Assist the Executive Chef with food cost and inventory-related initiatives.

Communication & Operations

• Maintain strong communication with the Executive Chef, culinary team, Food & Beverage leadership, servers, and other hotel departments.
• Participate in pre-shift meetings and communicate important operational information to the culinary team.
• Ensure menu changes, special requests, VIP needs, events, and other important information are communicated effectively.
• Assist with staffing and scheduling needs as directed by the Executive Chef.
• Monitor attendance, punctuality, productivity, and performance during assigned shifts.
• Address operational challenges quickly and professionally.
• Follow all Marriott, Pyramid Global Hospitality, hotel, and departmental policies and procedures.
• Perform additional duties and responsibilities as assigned by the Executive Chef or hotel leadership.

THE IDEAL CANDIDATE

You don't have to know everything on day one. We are looking for someone who brings strong culinary fundamentals, leadership potential, and a genuine passion for hospitality.

The ideal candidate is:

• A hands-on culinary leader who enjoys working alongside their team.
• Passionate about food and committed to creating exceptional guest experience.
• A positive and motivating leader who knows how to bring out the best in others.
• Comfortable making decisions and taking ownership during service.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Committed to food quality, consistency, cleanliness, and safety.
• A strong communicator who builds positive relationships across departments.
• Someone who enjoys teaching, coaching, and developing others.
• Dependable, professional, and willing to step in wherever needed.
• Looking for an opportunity to grow within a hospitality organization.

GUEST EXPERIENCE

Our culinary team plays a significant role in creating the overall guest experience. The Sous Chef helps ensure that every plate leaving the kitchen reflects our commitment to quality and hospitality.

From a busy evening service to a large banquet or special event, the Sous Chef is responsible for helping the team stay organized, focused, and prepared to deliver exceptional food and service.

We believe our guests should receive the same level of care and attention whether they are enjoying a quick meal, celebrating a special occasion, attending a conference, or staying with us for several nights.

What are we looking for?

QUALIFICATIONS

• Minimum of three (3) years of professional culinary experience preferred.
• Previous culinary supervisory or leadership experience preferred.
• Hotel, resort, restaurant, banquet, or high-volume culinary experience strongly preferred.
• Strong knowledge of food preparation, cooking techniques, recipes, and presentation.
• Strong leadership and team-development skills.
• Excellent communication and interpersonal skills.
• Ability to train, coach, and motivate culinary team members.
• Strong organizational and time-management skills.
• Knowledge of food safety and sanitation practices.
• Understanding food cost, inventory, portion control, and waste management.
• Ability to work effectively under pressure and make sound decisions.
• Ability to safely operate standard kitchen equipment.
• Ability to stand and walk for extended periods of time.
• Ability to lift and carry up to 50 pounds regularly and continuously.
• Flexible availability, including mornings, evenings, weekends, and holidays, based on business needs.
• ServSafe or other applicable food safety certification preferred.

WHY JOIN MARRIOTT PHOENIX CHANDLER?

At the Marriott Phoenix Chandler Hotel, you will have the opportunity to be part of a team that values people, hospitality, teamwork, and excellence.

As part of Pyramid Global Hospitality, you will join an organization that believes in developing its people and creating opportunities for growth.

We want our leaders to succeed, and we believe the best kitchens are built by investing in the people who make them great.

If you are ready to take the next step in your culinary career, enjoy leading a team, and want to be part of a hotel that is committed to delivering exceptional experiences, we want to hear from you!

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.