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Skills
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Meet Sales Quotaunmatched
Organizational Skillsunmatched
Salesunmatched
Sales Promotionsunmatched
Stone Massageunmatched
Stonesettingunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
Description
Benefits:
401(k) matching
Employee discounts
Flexible schedule
Welcome, Empower, Connect!
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of each client's month. Our Spa Ambassadord play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating exemplary experiences for every client. Our Spa Ambassadors ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of each client's month.
What sets Hand & Stone Apart:
The Spa Ambassador's goals are to ensure each Member is experiencing the best hour of their month, and to encourage new guests to become Members in order to to fulfill their monthly self-care rituals.
Boost your paycheck with our commission-based membership model.
Our Spa Ambassadors:
Meet membership sales targets
Have a detailed knowledge of our menu of services
Provide excellent customer care
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Answer phones, schedule appointments, and manage the calendar
Perform various other duties as assigned
This part-time Spa Ambassador position includes both weekend and evening hours. Available shifts include:
Sundays: 9:30a- 6:30p
Tuesdays: 2:30p- 8:30p
Wednesdays: 10a- 3:30p
Fridays: 2:30p- 8:30p
Saturdays: 8:30a- 4:30p & 2:30p- 7:30p
Skills & Traits
Communication: Ability to communicate with people and to provide service in a professional and personable way
Authenticity: Ability to convey genuine enthusiasm for the position and the spa
Sales & Customer Engagement: Ability to provide exemplary customer care at all times with the ability to translate this into potential Membership sales
Reliability: On-time arrival. No last-minute call-outs. 'Requests' Off' limited to shifts that are covered by co-workers
Computer Skills: Zenoti knowledge a plus
Qualifications:
excellent computer literacy
high school diploma+ is required
must be 18 years old+
must be exceptionally well-organized with an attention to detail
must be a strong team player with the ability to work independently with minimal supervision