Beauty Industry, Calendar Management, Communication Skills, Consulting, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, High School Diploma, Industry/Trade Analysis, Interpersonal Skills, Merchandising, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Retail, Sales Management, Service Delivery, Spa Services
Spa Consultant
Location: Sacramento, California, 95825
Job Overview
We are seeking a knowledgeable and personable Spa Consultant to join our team in Sacramento, CA. The ideal candidate will have a passion for wellness and beauty, excellent customer service skills, and the ability to recommend spa treatments and products tailored to each client's needs. As a Spa Consultant, you will play a key role in enhancing the overall guest experience by providing expert advice and ensuring client satisfaction.
Key Responsibilities
- Greet and welcome clients in a professional and friendly manner.
- Conduct consultations to understand clients' wellness goals and preferences.
- Recommend appropriate spa treatments, services, and retail products based on client needs.
- Provide detailed information about spa services, packages, and promotions.
- Schedule appointments and manage client bookings efficiently.
- Maintain up-to-date knowledge of spa treatments, products, and industry trends.
- Build and maintain strong client relationships to encourage repeat visits.
- Collaborate with spa therapists and staff to ensure seamless service delivery.
- Handle client inquiries and resolve any issues or concerns promptly and professionally.
- Assist with merchandising and maintaining the appearance of the retail area.
Qualifications
- High school diploma or equivalent; additional education in wellness, beauty, or related fields is a plus.
- Previous experience in a spa, salon, or customer service role preferred.
- Strong interpersonal and communication skills.
- Ability to listen actively and provide personalized recommendations.
- Detail-oriented with excellent organizational skills.
- Proficient with appointment scheduling software and basic computer applications.
- Passion for health, wellness, and beauty industries.
Work Environment
This position is based in a luxury spa environment in Sacramento, California. The role requires standing for extended periods and interacting closely with clients and team members.
How to Apply
If you are enthusiastic about helping clients achieve their wellness goals and thrive in a customer-focused environment, please submit your resume and cover letter for consideration.
C
California Sun Wellness Spa