Benefits:- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
Are you enthusiastic about
creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to
deliver outstanding service and build lasting connections at our Massage Heights 1604 & Bulverde location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction,
we want to meet you!
**
We have positions available for Full Time (~30 hours per week) and Part Time (~20 hours per week)
Must be available to work Fridays, Saturdays, Sundays, and Mondays - mix of evenings and mornings**We operate
eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at
The Inspire People. Hear from our teams directly:
Why Work With Us?
What Makes You a Great Fit- Warm, approachable, and genuinely enjoy connecting with people.
- Calm under pressure and solution-focused when challenges arise.
- Attentive to details that enhance the guest experience.
- Motivated to meet goals and go the extra mile for guests and teammates.
- Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends.
- Reliable and flexible, with dependable transportation to travel between locations if needed.
- Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
- Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.
How You Will Make a Difference- Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
- Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
- Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
- Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
- Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
- Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
- Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.
Why You Will Love Working at Massage Heights- Competitive Pay & Steady Growth
- We offer competitive starting pay plus commissions and guaranteed annual raises — because we believe your hard work deserves consistent recognition.
- Comprehensive Health & Wellness Benefits
- Access major medical coverage (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
- Paid Time Off
- Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs.
- Wellness Perks
- Enjoy free monthly services, along with generous team member discounts – we prioritize your well-being just as much as our guests.
- A Supportive, People-First Culture
- Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do.
At Massage Heights, our mission is to elevate the lives of our guests — and that starts with an outstanding team. Join us and help create memorable, meaningful experiences every day!