NOW HIRING: SPA MANAGER
This is a unique opportunity to step into a spa that is already open and operating, while having the ability to shape its future.
Hand & Stone Massage and Facial Spa is seeking an experienced, energetic, and results-driven Spa Manager for a unique opportunity to lead a newly opened spa and build its success from the ground up.
This exciting role offers the chance to grow a loyal membership base, develop a high-performing team, and foster a culture rooted in collaboration, accountability, and service excellence. As Spa Manager, you will play a key role in shaping the guest experience, driving business growth, building a successful team, and establishing Hand & Stone Cheshire as the premier wellness destination in the community.
If you are passionate about leadership, sales, team development, customer service, and creating a positive workplace culture, we want to hear from you.
What You’ll Do
* Lead, coach, and inspire a team of Spa Associates, Licensed Massage Therapists, and Estheticians
* Drive membership growth, retail sales, client retention, and overall spa performance
* Recruit, hire, onboard, train, and develop top talent
* Foster a positive, professional, and guest-focused culture
* Ensure exceptional customer service and operational excellence
* Monitor key performance indicators and implement strategies to achieve business goals
* Manage staffing, scheduling, and daily spa operations
* Partner with ownership on marketing initiatives, community outreach, and business development efforts
* Maintain compliance with Hand & Stone brand standards, policies, and procedures
* Lead by example and create an environment of accountability, teamwork, and success
What We’re Looking For
* Minimum of 2 years of management experience in retail, hospitality, wellness, fitness, beauty, or spa environments
* Demonstrated success leading teams and achieving sales goals
* Strong leadership, coaching, interpersonal, and communication skills
* Proven ability to motivate, develop, and retain employees
* Excellent organizational, problem-solving, and decision-making abilities
* Customer-focused mindset with a passion for wellness and service excellence
* Experience in membership-based sales environments is highly preferred
* Ability to thrive in a fast-paced, goal-oriented environment
Schedule Expectations
* Full-time position (40 hours per week)
* Flexible schedule based on business needs
* Availability to work evenings and weekends as needed
* Ability to support the team during peak operating hours
* Willingness to respond to operational and staffing needs as they arise
Compensation & Benefits
* Competitive base salary ($50,000-$60,000) plus commission plus sales bonuses
* Optional health insurance
* 401(k) plan
* Employee discounts on spa services and retail products
* Paid training and ongoing professional development
* Career advancement opportunities within a nationally recognized wellness brand
This is more than a management position—it’s an opportunity to build, lead, and grow with a brand that is committed to wellness, exceptional service, and professional development.
Apply today and help us create the premier massage and facial spa experience in Cheshire, CT.
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