Spa Manager

Hand & Stone
  • North Wales, PA
    25 days ago

    Job Description

    Benefits:

    • KinderCare Childcare Discounts
    • Opportunity for advancement
    • Training & development
    • Employee discounts
    • Flexible schedule

    NOW HIRING: SPA MANAGER

    Hand & Stone Massage and Facial Spa | Montgomeryville, PA

    $40,000-$45,000 Base Salary + Monthly Bonus Opportunities

    Bonus potential based on membership growth, average ticket performance, gift card sales, and spa revenue goals.

    At Hand & Stone Massage and Facial Spa, we're looking for a motivated, people-focused Spa Manager to lead daily operations, inspire a high-performing team, and help grow our membership-based spa business in Montgomeryville, PA. This role is ideal for someone who thrives in a fast-paced environment, enjoys coaching teams, driving sales performance, and creating exceptional guest experiences. Spa experience is a plus - but leadership, sales, and customer service experience are what matter most. We'll teach you the spa industry side.

    The Spa Manager Will

    • Lead daily spa operations and support overall business growth
    • Drive membership sales, retail performance, and guest retention
    • Coach, motivate, and develop a diverse team
    • Analyze performance metrics and implement strategies to improve results
    • Create and execute local marketing and community outreach initiatives
    • Optimize schedules, staffing, and operational efficiency
    • Resolve guest concerns and ensure a high level of customer satisfaction
    • Maintain spa cleanliness, inventory, and brand standards
    • Hire, train, mentor, and support team members
    • Ensure compliance with company policies and applicable regulations

    Our Spa Manager Needs

    • Experience in sales, customer service, hospitality, retail, or membership-based businesses
    • Strong leadership and communication skills
    • Goal-oriented mindset with a passion for team development
    • Organized, dependable, and able to multitask effectively
    • Comfortable analyzing reports and using performance metrics to drive decisions
    • Positive attitude with the ability to build strong relationships with staff and guests
    • Spa, wellness, or fitness industry experience is a plus, but not required

    Why Join Hand & Stone?

    • Competitive base salary + bonus opportunities
    • Growth and advancement opportunities
    • Ability to make a direct impact on spa success
    • Supportive and team-oriented environment
    • Employee discounts on services and products
    • Opportunity to bring creative ideas and leadership to a growing spa

    Location:

    20 Airport Square North Wales, PA 19454

    MGR142

    Numbers & Facts

    LocationNorth Wales, PA

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