Spa Reception

Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Spa At The Hotel Hershey, affectionately known as the Chocolate Spa® because of its signature chocolate treatments, is a full-service European-style spa. The Spa At The Hotel Hershey features 30,000 Sq. Ft of relaxation space, including 55 treatment rooms, and breathtaking views of the majestic gardens.

This position is responsible for scheduling all spa services according to The Hotel Hershey standards.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Answer questions about the spa and services

• Promote and sell spa services

• Book spa reservations

• Greet guests as they enter the spa

• Settle guest accounts as they depart

• Provide an overall relaxing, courteous, and professional atmosphere for all guests

• Perform other duties as assigned

Qualifications:

• Must be at least 18 years of age or older.

• A minimum of 6 months prior experience in a guest oriented atmosphere, preferably in the hospitality field.

Knowledge, Skills, and Abilities:

• Basic knowledge of computers.

• Strong organizational skills with the ability to multitask.

• Good communication skills.

Job Demands:

• Physical requirements include finger dexterity, hand/eye coordination and ability to bend, stoop, and lift up to 15 lbs.

• Work schedule is flexible, based on business needs during operating hours of 8:00 a.m.to 8:00 p.m.  Weekends and holidays are required.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.