Spa Sales Associate

Massage and Facial Spa Sales Associate

Full-time and Part-time positions available

$11.50 per hour PLUS commission on membership sales!

We offer hourly-rate pay with competitive commissions and bonuses. The hourly pay with successful membership sales commissions is expected to be $14.50-19.50/hour. There is also the potential for position growth to a lead sales associate position.

POSITION SUMMARY

• Meet membership sales goals
• Communicate sales promotions and service options with clients
• Schedule/Confirm appointments and balance the daily appointment book
• Greet and check-in/out clients before/after their appointment
• Learn about our products and services for effective, clear communication
• Execute the daily operational tasks, day-to-day goals, and priorities assigned by management
• Uphold store cleanliness standards in the entire spa
• Communicate the continually changing schedule and operational needs with coworkers
• Communicate with both massage therapists and estheticians to maximize the appointment book
• Computer data entry

POSITION REQUIREMENTS

• Retail sales experience with proven results; membership sales is a plus
• Capability to work flexible hours including nights, weekends, and some holidays
• Excellent verbal and written communication skills
• A fast learner with a positive attitude; remain calm in a fast pace environment
• At ease and very comfortable with positively and cheerfully communicating and interacting with clients on a daily basis
• Computer proficiency; knowledge of retail/appointment booking computer [Point of Sale (POS)] systems is a plus
• A strong and motivated team player with an ability to work independently under minimal supervision
• Exceptional with organizing and prioritizing; attention to detail and multi-tasking
• Critical thinking skills, including customer conflict resolution
• Have reliable transportation to/from work

PREFERABLE QUALIFICATIONS

• 2+ years in customer service & retail sales
• Experience using a POS system.

Are you looking for a dynamic work environment that compensates you for success?

Hand & Stone is the #1 Massage and Facial Spa in the country and is thriving! Our sales associate role involves fun customer service interactions & will introduce you to an exciting entry-level sales experience!

Hand & Stone has over 450 locations nation-wide and is the leader in the spa industry!

We are searching for a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. They are a critical link for a busy spa's operations!

• Most importantly, this position entails selling memberships and educating clients on enhanced services and promoting and selling gift cards to our clients.

To join our team, please submit a resume!