Business Operations, Communication Skills, Compensation and Benefits, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Insurance, Massage Therapy, Meet Sales Quota, Microsoft Office, Multitasking, Payment Processing, Presentation/Verbal Skills, Retail, Safety/Work Safety, Sales, Sales Training, Skin Care, Spa Services, Team Player, Telephone Skills, Writing Skills
We are looking for well-rounded, outgoing, friendly, and client focused individuals, who are very comfortable with Sales, able to cover evenings and weekendds and wants to work in a rewarding spa environment. We would like to add to our amazing team of professionals with the end goal of providing an amazing customer experience. If you are looking for an exciting opportunity to join our team and truly be a part of something special, please apply today. 15 to 20 hours per week.
Position Responsibilities:
- Welcome and warmly greet members / guests upon arrival
- Answer phones and assist with client check in /check out while providing exceptional customer service
- Effectively educate clients to sell memberships, service enhancements, products and gift cards by phone or in person
- Follow proper Spa procedures, booking protocol and payment processing
- Promote health / wellness benefits of massage therapy and skin care
- Maintain a professional and clean work environment and appearance
- Be a team player who supports the Massage Therapists and Estheticians to ensure smooth business operations
- Perform various other spa responsibilities
What we Offer: - Hourly wage plus performance-based bonuses
- Part-time (15 to 20 hours per week)
- Professional and safe work environment
- Discounts on spa services, skin care & other retail products
- Employee Contests
- Insurance option
- IRA savings plan with Employer Match
Job Requirements:
- Meet monthly sales goals
- Knowledge of Microsoft Office with Spa scheduling Software a plus and a customer service background
- 1 years of spa experience preferred, Hand and Stone experience a plus
- Ability to be a self-starter and multi-task with ease all while focusing on the overall customer experience
- Team player with positive, outgoing, confident and enthusiastic attitude
- Professional personal appearance, good verbal and written communication skills
- Available to work evening hours and weekends
- Possess a genuine willingness to learn, be intuitive, resourceful and meet spa goals
- Reliability, timeliness and a high level of professionalism are a must
We invite you to submit your application to join our Indian Land Hand and Stone team!
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Hand & Stone - 7756 Charlotte Hwy - Indian Land, SC