Spanish Bilingual - Collection Specialist

¿Buscas un nuevo comienso en un lugar estupendo para trabajar? ¡Aplica y ven a trabajar con nosotros! This is a fully trainable position; no experience needed! Are you looking for an opportunity to grow in your professional career? Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has an amazing culture and the service we provide for our clients is second to none. As a Bilingual Subrogation Collector, you will be a part of a team that takes/places calls to reconciled insurance claims. We have an exceptional training program with multiple trainers to assist you as needed. Bilingual Subrogation Collectors start with a base pay of $21.00 an hour along with uncapped commissions and possible bonus incentives. New team members typically reach an average of $1,100 in commission each month during their first year, actual commissions may vary per person.

Wilber is looking for professional individuals to join our Great Place to Work Certified office in Bloomington! We value hard work, integrity, and people before profit, which is why we offer a benefits package with extra perks that support your life and well-being. This position also has an established Career Path with an opportunity for base wage increase w/in the first 6 months of employment. There is something for everyone who joins our team!

Check out our social media:

• Facebook: https://www.facebook.com/WilberGroup/
• Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
• Find out about additional benefits at www.wilberjobs.com

Qualifications:

• Ability to read, write, and speak in Spanish
• Computer proficiency
• High school diploma or GED required
• Phone etiquette
• Strong organization skills
• Enjoy or want to get experience working in an office setting
• Customer service and sales experience appreciated

Essential Functions & Responsibilities:

• Make outbound calls to customers/debtors informing of claim filed against them
• Provide clarity on filed claims and answer any inquiries from customers
• Accurately process payments via card and ACH (electronic check payment)
• Accurately notate files of conversations had and payments received
• Negotiate repayment and financial plans to recover assets for clients
• Learn and apply provided materials on company software, applicable laws and statutes, and industry standards to ensure compliance and optimize recovery.
• Ability to ensure physical presence at assigned location

You should expect to spend a good amount of time being guided and trained by a supervisor and mentors while on and off our training team. Our training team intentionally builds up great collectors, through teachings, hands-on training, engaging games, side-by-sides, and so much more! Thank you for the time you have spent learning about what we have to offer. While we hope you consider applying with Wilber, we wish you the best with whichever opportunity you pursue!