PRS Facility Location
EMD HQ LaGrange, IL - 400
Job Purpose
The Inside Sales Data Analyst is a critical component of the Aftermarket Service team. Each representative provides oversight and administration of customer demands placed for PRL products sold to Railroads, Marine Propulsion, Offshore and Land-based oil well drilling rigs, and Stationary Power Generations markets.
Req ID
12209BR
Company Description
Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.
Education / Training
• Four-Year College Degree (Marketing focus)
• Six Sigma/Lean experience
SAP experience
• Some inside/outside sales or customer service experience
• Project Management experience
• Multilingual
Job Title
Inside Sales Data Analyst
City
La Grange
Key Job Elements
• Work with the Inside Sales Representative and Management to facilitate the quote to cash process
• Conduct a daily review of inbound overnight EDI demands, both for allocation and smoothing of demand signals against forecasted items
• Handle 1-2 accounts as the Inside Sales Rep, to immediately move into any open role on the team
• Conduct a daily review of the overall open order backlog against all avenues of fulfillment
• Conduct a daily review of non-executable demand lines & work with the internal team for quickest resolution
• Assist in the transfer of information from customer portals for the Inside Sales Rep
• Support any initiative and projects related to cleansing SAP data, as it relates to an ongoing ERP implementation into LN
• Identify process issues and participate in the development and implementation of process improvements
• Support the growth initiatives of the business
• Work with Global Supply Chain buyer/planners to resolve material issues, leading to improve on-time delivery to customers
• Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction
• Willingness to travel up to one week per month to assist with business-critical projects
Region
United States
Qualifications and Experience
Required:
• Experienced computer user - MS Office suite, SAP, LN etc.
• Excellent interpersonal verbal and written communication skills.
• Detailed, accurate and able to set priorities among competing demands.
• Self-starter, dependable and efficient.
• Focused, responsive to deadlines.
• Ability to travel (up to one week per month).
Preferred:
• SAP or Infor LN experience.
• Some inside/outside sales or customer service experience.
• Project Management experience.
• Multilingual.
Essential and Physical Activities Functions:
• Strength - Position involves work in a standard office environment. Frequent sitting. Occasional standing, walking. Rare lifting.
• Motion - Position requires standard repetitive motions and hand/eye coordination associated with research and central office communications.
• Vision/Hearing Requirements - Frequent communications, including both talking and hearing.
• Work Environment - Position will typically be located in an office environment.
• Emotional Demands - Position is vital to the organization, as no service or support product can enter multiple Progress Rail facilities with Sourcing Team; high degree of flexibility and demand with ability to work with a team to accomplish the mission.
• Safety - Position is primarily limited to general office safety and travel requirements.
EEO
Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Benefits
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge,