Spec 2, Customer Order Mgmt

TriceHealthcare

San Jose, CA

JOB DETAILS
SALARY
SKILLS
Adobe Acrobat, Business Practices, Communication Skills, Computer Skills, Microsoft Excel, Microsoft Windows Operating System, Microsoft Word, Oracle 11i, Order Management, Order/Customer Fulfillment, Physical Demands, Post-Sales, Pre-Sales, Problem Solving Skills, Resolve Customer Issues, Willing to Travel
LOCATION
San Jose, CA
POSTED
1 day ago

Description:

Pay rate is $34
remote to start, must be local.

Supplier Call:
Friday, 12/4 12:30pm PST.
+1 213-204-8277
Phone Conference ID: 510 743 934#

SAP required,
Capital Contract Experience Needed
Service Max experience Needed
Training will be remotely so they need to be able to pick everything up quickly.

SUMMARY: Customer Order Management is responsible for expediting orders by acting as a liaison in problem resolving, research and problem/dispute resolution. DUTIES AND RESPONSIBILITIES: - Demonstrates working knowledge of product/service features and how products/services are used in customers' businesses - Demonstrates knowledge of standard business practices and procedures - Performs tasks related to pre-sales service, order fulfillment and post-sales service - Addresses moderately complex issues - Resolves moderately complex customer issues with minimal supervision - Communicates complex information on products and services. Recommends alternate products to meet customer needs - Has developed knowledge and skills in own job family; still acquiring / expanding fundamental knowledge and higher-level skills - Applies knowledge and skills to a variety of standard activities - Works with moderate guidance in own area of knowledge EDUCATION/EXPERIENCE: - Bachelor's degree required - 2-4 years experience - Strong communication skills PHYSICAL DEMANDS: May be required to travel up to 10% of time COMPUTER SKILLS: Windows based applications: MS Word, MS Excel, Adobe Acrobat, Oracle 11i

About the Company

T

TriceHealthcare