WHO WE''RE LOOKING FOR
The Specialist Community Intervention Program reports directly to the Program Manager of Community Intervention. This position is responsible for assisting Capital Metropolitan Transportation Authority (CapMetro) Public Safety Department in dealing with mental health, substance abuse, homelessness, and veteran issues that impact the transit system, by coordinating responses with local agencies and communities to achieve CapMetro' s strategic plans and goals.
WHAT YOU BRING
Knowledge, Skills, and Abilities:
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work is performed in an office and outside environment with exposure to inclement weather and adverse weather conditions.
Incumbent must have the ability to stand, walk and travel throughout the workday. This position is primarily daytime but will need to have the ability to work varying shifts if required, to meet the department needs. Must be able to safely operate a motor vehicle. Must be able to use a telephone or headset equipment. Incumbent must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with interruptions. This position may require work beyond a normal forty-hour weekly schedule.
Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described.
WORK AUTHORIZATION
Visa sponsorship is not available for this position. All applicants must be currently authorized to work in the United States.
Mobility Status:
As an Onsite position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office 4 days a week. Mobility status is subject to change at any time based on business needs or organizational decisions.
SECURITY SENSITIVE POSITION
This position has been identified as a "Security Sensitive" position. Capital Metro will conduct annual background checks on incumbents in this position. A position is "Security Sensitive" if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the Capital Metro that has been designated as a security-sensitive area.
WHAT YOU''LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
Provide professional social work support to the Public Safety Department.
Engage vulnerable populations on or near CapMetro system through street outreach.
Assist individuals experiencing homelessness, mental health issues, and substance abuse issues with basic needs and referrals to social services. This may include but is not limited to assisting individuals with or providing the following things:
Food stamps applications
ID documentation assistance
Hygiene items
Cold weather resources
Referrals to community resources
Maintain accurate and up-to-date documentation of field work.
Become knowledgeable about community resources and local partnerships.
Gain working knowledge of bus routes and CapMetro system.
Attend internal and external meetings related to public safety, homelessness, mental health, and substance abuse issues.
Assist with internal training opportunities (mental health first aid, homelessness, etc.).
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as required and/or assigned.
WHAT YOU''LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
Provide professional social work support to the Public Safety Department.
Engage vulnerable populations on or near CapMetro system through street outreach.
Assist individuals experiencing homelessness, mental health issues, and substance abuse issues with basic needs and referrals to social services. This may include but is not limited to assisting individuals with or providing the following things:
Food stamps applications
ID documentation assistance
Hygiene items
Cold weather resources
Referrals to community resources
Maintain accurate and up-to-date documentation of field work.
Become knowledgeable about community resources and local partnerships.
Gain working knowledge of bus routes and CapMetro system.
Attend internal and external meetings related to public safety, homelessness, mental health, and substance abuse issues.
Assist with internal training opportunities (mental health first aid, homelessness, etc.).
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as required and/or assigned.
Metro is unique among the nation’s transportation agencies. We serve as transportation planner and coordinator, designer, builder, and operator for the country’s largest, most populous county. More than 10 million people – nearly one-fourth of California’s residents – live, work and play within our 1,433-square-mile service area.