Bakery, Communication Skills, Computer Skills, Consumer Branding, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Event Management, Federal Laws and Regulations, High School Diploma, Interpersonal Skills, Logistics Management, Maintain Compliance, Multitasking, Point of Sale (POS) Systems, Problem Solving Skills, Promotional Programs, Retail, Special Offers, State Laws and Regulations, Time Management
Join our team at Nothing Bundt Cakes #858 in Clinton, UT, as a Special Events Customer Service representative! In this exciting role, you'll be the face of our delightful brand, helping customers celebrate their special moments with our delicious cakes.
Responsibilities:
- Provide exceptional customer service during special events and cake tastings.
- Assist customers in selecting the perfect cakes for their celebrations.
- Coordinate and manage event logistics to ensure smooth operations.
- Handle inquiries and resolve issues with a positive attitude.
- Promote our products and special offers to enhance customer experience.
- Maintain a clean and inviting event space.
- Collaborate with team members to create memorable experiences for guests.
- Follow up with customers post-event to gather feedback and encourage repeat business.
Requirements:
- Previous customer service experience, preferably in a retail or event setting.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Passion for baking and cake decoration is a plus.
- Proficient in using point-of-sale systems and basic computer skills.
- Positive demeanor with a focus on customer satisfaction.
- Availability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent; additional education in hospitality is a plus.
About Us:
Nothing Bundt Cakes has been delighting customers with our handcrafted cakes since 1997. Our commitment to quality ingredients and exceptional service has made us a favorite for celebrations of all kinds. Employees love working in a fun, supportive environment where creativity and passion for baking come together!
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
N
Nothing Bundt Cakes #858
At Nothing Bundt Cakes our goal is to create a cake that not only reminds you of home, but also opens you to a new world. And while that’s no easy request, the hand-crafted recipes are more than up to the task. Each recipe only uses the purest ingredients; real eggs, butter and cream cheese, all to bring you bundt cake perfection.
20 to 49 employees
http://www.nothingbundtcakes.com