Special Projects Quality, Manager

Emory Healthcare/Emory University

Atlanta, GA

JOB DETAILS
SALARY
SKILLS
Analysis Skills, Genetics, Healthcare, Informatics, Information Technology & Information Systems, Legal, Nursing, Organizational Skills, Project Management Professional (PMP), Quality Management, Reconciliation, Short Messaging Service (SMS)
LOCATION
Atlanta, GA
POSTED
7 days ago


Overview



Be inspired. Be valued. Belong



.



At Emory Healthcare

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more

Work Location:

Atlanta, GA

Description

TheSeniorProjectManager /Coordinator –PatientSafety &Qualityprovidesenterpriseleadershipforgovernance,safetydatastewardship,structuredanalytics,andreportinginfrastructuresupportingEmoryHealthcare’sSafetyManagementSystem (SMS). ThisrolesupportstheOneEmoryZeroHarmstrategyandparticipationinthePatientSafetyOrganization (PSO)byservingastheenterprisestewardoftheeventreportingplatform.Thepositionensuresstandardizedsystemconfiguration,workflowintegrity,analyticrigor,anddataaccuracyacrossallOperatingUnits. ThroughcollaborationwithEnterpriseQualityData &Analytics,Digital/IT,andPatientSafetyandRiskleadership,thisroleenhancesvisibilityintosafetytrends,strengthensgovernanceoversight,andsupportstheSafetyPromotion,LearningSystems,andSafetyAssurancedomainsoftheSMS.

RESPONSIBILITIES



Enterprise



Governance &



Event



Reporting



Platform



Oversight

+ Serveastheenterprisesubjectmatterexpertfortheeventreportingplatform,includinggovernance,requirementsgathering,systemoptimization,testing,andpost-implementationevaluation. + Coordinatecross-functionalgovernanceprocesses,includingdocumentation,decisiontracking,andchangecontrol. + Maintainsystemconfigurationstandardstoensureauditreadiness,accreditationcompliance,andPSOalignment. + Overseesystemintegrityacrossallenvironmentsandrecommendenhancementsalignedwithenterprisepriorities.

Safety



Data



Stewardship &



Analytics

+ Serveasenterprisestewardofsafetydataelementsandclassificationstandards. + Performadvancedanalytics,includingSSERtrends,contributingfactoraggregation,andnear-misssignaldetection. + Developexecutivedashboardsandstructuredreportsalignedwithenterprisedefinitionsandmethodologies.

KPI



Governance,



Reporting &



Board



Accountability

+ Operationalizeleadership-approvedsafetyKPIswithintheeventreportingplatform. + DevelopandmanagemonthlyenterprisedashboardsandquarterlyBoard-levelreports. + Ensureaccuracy,validation,reconciliation,andtimelydisseminationofexecutiveandOperatingUnitreporting.

Data



Reconciliation &



Validation

+ Performroutinereconciliationofeventclassifications,investigationtimelines,andPSOsubmissions. + Maintainaudittrails,variancelogs,andconductperiodicdataqualityaudits.

System



Event



Review



Team (



SERT)



Support

+ SupportweeklySystemEventReviewTeam (SERT)meetingsthrougheventcollation,documentationvalidation,andtrendanalysispreparation. + Trackactionitemsandidentifyrecurringsystem-levelthemes. + lessonslearnedacrosstheenterprisethroughtheSAFERprogram.

Patient



Safety



Organization (



PSO)



Participation

+ SupportPSOparticipationandensurecompliancewithPatientSafetyWorkProduct (PSWP)protections. + CoordinatePSOsubmissionsandintegratebenchmarkinginsightsintosafetyintelligenceprocesses. + ServeastheprimarypointofcontactforPSO-relatedreportingincollaborationwiththePSOvendor.

Safety



Learning &



Culture



Initiatives

+ LeadtheSafetyLessonsLearnedprogram,includingdevelopment,dissemination,andtracking. + SupportCultureofSafetyinitiatives,includingthe “ItHappenedHere”program. + UtilizetheeventreportingplatformtocaptureandsharesafetystoriesacrossOperatingUnits.

Training,



System



Support &



Downtime



Coordination

+ Provideongoingtrainingthroughofficehours,just-in-timesupport,andonboardingeducation. + TrainnewemployeesonthesafetyeventreportingplatformandPSO-relatedprocesses. + Coordinateplannedandunplannedsystemdowntimes,includingcommunication,recovery,anddataintegrityvalidation. + TrainPatientSafetyManagerstosupportdowntimeproceduresandcommunicationprotocols.

Collaboration &



Communication

+ Maintainstrongcommunicationwithstakeholdersacrosstheenterprise. + Providetimelyupdates,insights,andreportingfromtheeventreportingsystem. + Collaboratewithcross-functionalpartnerstoenhancesystemperformanceandreportingaccuracy.

Additional



Responsibilities

+ Performadditionaldutiesasassignedtosupportenterprisepatientsafetyandqualityinitiatives.

Work



Location

+ HybridRole:Combinationofon-siteandremotework + On-SiteRequirement:Approximately30–35%forgovernancemeetings,executivebriefings,andcollaboration + RemoteWork:PermittedforanalyticsandreportingfunctionsinaccordancewithEmoryHealthcarepolicy

MINIMUM QUALIFICATIONS



Education

Bachelor’sdegreeinHealthcareAdministration,Nursing,PublicHealth,Informatics,InformationSystems,orarelatedfieldrequired.

Experience

+ Minimumoffive (5)yearsofprogressiveexperiencein: + Healthcaretechnologyimplementation + Safetysystems + Enterpriseapplicationmanagement + Qualityanalytics + Experiencesupportinggovernancestructuresandexecutive-levelreportingrequired.

Preferred



Qualifications



Education

Master’sdegreeinarelatedfieldpreferred.

Certifications

+ CertifiedProfessionalinHealthcareQuality (CPHQ) + CertifiedProfessionalinPatientSafety (CPPS) + ProjectManagementProfessional (PMP) + Orequivalentcertification

Preferred



Knowledge,



Skills,



and



Abilities

+ Knowledgeofpatientsafetyscience,HighReliabilityOrganization (HRO)principles,JustCulture,humanfactors,andsystemsthinking. + ExperienceworkingwithaPatientSafetyOrganization (PSO). + ExperiencesupportingexecutiveandBoard-levelreporting. + Strongtechnicalproficiencyineventreportingplatformsandanalyticstools. + Abilitytodevelop,analyze,andpresentcomplexdataforleadershipdecision-making. + Strongcommunicationandstakeholderengagementskills.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.

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Division

_Emory Healthcare Inc._

Campus Location

_Atlanta, GA, 30084_

Campus Location

_US-GA-Atlanta_

Department

_EHI Office of Quality_

Job Type

_Regular Full-Time_

Job Number

_162293_

Job Category

_Business Operations_

Schedule

_8a-5p_

Standard Hours

_40 Hours_

Hourly Minimum

_USD $50.18/Hr._

Hourly Midpoint

_USD $61.14/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

About the Company

E

Emory Healthcare/Emory University