Specialist, Alarm Central

Role summary:

The (USA) Specialist, Alarm Central plays a critical role in monitoring and responding to safety and security alarms by coordinating appropriate responses, including dispatching security patrols and alerting emergency services. This position involves continuous system reviews to identify potential risks, managing communications during incidents, and compiling detailed reports. The role requires adherence to company policies and confidentiality standards while fostering collaborative relationships and supporting a culture of integrity, accountability, and continuous improvement to ensure the safety and well-being of associates and customers.

About the team:

The Alarm Central team plays a vital role in maintaining a secure environment by monitoring fire and burglary alarms and prioritizing business safety. This team coordinates assignments, responds promptly to safety events, and collaborates with internal partners to manage communications during incidents. Upholding company policies with professionalism, the team continuously seeks improvements to enhance safety measures. Their dedication ensures a reliable and secure experience for associates and customers, supporting Walmart's commitment to a safe workplace through effective communication and focused attention on fire protection and life safety systems.

What you''ll do:

• Monitor and investigate alarm events, coordinating timely responses with security patrols, fire services, or police as necessary.
• Assist associates during safety or security incidents, ensuring effective communication and support.
• Conduct continuous reviews of fire protection, alarm, and life safety systems to identify potential risks.
• Notify and coordinate corporate responses by distributing advisories and managing incident communications.
• Compile detailed daily and incident reports, maintaining confidentiality of sensitive information.
• Provide backup and on-call security support as required, adhering to company policies and procedures.

What you''ll bring:

• Knowledge of fire protection, fire alarm, and fire suppression systems, including NFPA 72 standards.
• Experience with life safety systems, alarm devices, sprinkler systems, and low voltage security systems.
• Ability to monitor and investigate alarms, coordinating appropriate emergency responses.
• Strong communication skills to effectively notify and collaborate with internal teams and external agencies.
• Proven capability to compile detailed incident and daily reports accurately.
• Commitment to maintaining confidentiality and adhering to company policies and ethical standards.
• Demonstrated teamwork, accountability, and a focus on continuous improvement in safety and security operations.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The hourly wage range for this position is $21.00 - $40.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.