Specialist, Client Processing

The Bank of New York Mellon Corp
  • Houston, TX
    30+ days ago

    Job Description

    In this role, you'll make an impact in the following ways:

    • Perform routine and non-routine client service and transactional support functions
    • Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
    • Process account related transactions per scheduled events/client authenticated direction
    • Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues

    To be successful in this role, we're seeking the following:

    • Bachelor's degree or the equivalent combination of education and experience is required
    • 0-3 years of total work experience is preferred
    • Experience with loan-based software Loan IQ and ClearPar strongly preferred.
    • Prior experience acting as a subject matter expert.

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

    Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

    Numbers & Facts

    LocationHouston, TX

    Skills

    • Artificial Intelligence (AI)unmatched
    • Authenticationunmatched
    • Calendar Managementunmatched
    • Customer Escalationsunmatched
    • Customer Responseunmatched
    • Customer Support/Serviceunmatched
    • Financial Servicesunmatched
    • Financial Systemsunmatched
    • Global Financial Marketsunmatched
    • Problem Solving Skillsunmatched
    • Service Deliveryunmatched
    • Time Managementunmatched
    • Transaction Processing/Managementunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder