Careers at LTM
Specialist - Cloud Engineering
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Role description
Responsibilities
Provide quick and accurate solutions to the customers problems
Meet all follow up commitments made with customers
Aligning with Customers business time represent and communicate with customers via telephone remote assistance written correspondence electronic service in a timely manner according to the service level agreement
Analyze problems and develop solutions to meet customer needs may involve writing custom code
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions
Write technical articles and sample programs for knowledge base
Manage the healthy progress of service requests
Ensure escalating to senior and escalation resources at the right time with the right information
Collaborate on crossteam and crossproduct technical issues by working with resources from other groups and product team as needed to resolve customer issues
Effectively manage relationships with customers and other stakeholders while ensuring high customer satisfaction of the overall service experience
Should be comfortable working in shifts
Qualifications and Experience should Include
Experience of Exchange Online Mailflow
Knowledge of Exchange Online Protection
Knowledge of Microsoft Defender for Office 365
Basic Knowledge for Compliance features like Auditing Sensitivity Labels Data Loss Prevention
Knowledge of Mailbox Archiving and Retention policies and holds
Basic Knowledge of Email authentication policies SPF DKIM DMARC
Basic Knowledge of Content searcheDiscovery search
Skills
Mandatory Skills : Security and Compliance
Other details
Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 60,000.00 to 65,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert
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| Location | Bellevue, WA |
| Salary | $60,000–$65,000 Per Year |
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