Knowledge management experience with an understanding of responsive design
Understanding of Information Architecture on web and mobile experiences
Excel proficiency with a focus on content management and working knowledge of Figma, Jira and Confluence
UX writing experience and exceptional attention to detail and proofreading skills
Bachelor's degree
Portfolio that demonstrates a range of digital experiences and UX writing
Good to have background or strong interest in banking or financial operations
Roles & Responsibilities
Work directly and collaboratively with your Design team and business partners to develop and produce effective end-to-end customer experiences across all digital channels
Understand customer goals, business requirements, technical constraints, and be able to work in hyper manual systems
Create content that upholds the organization's tone of voice
Simplify the customer experience through succinct and thoughtful microcopy
Deliver legal and ADA compliant copy decks based on established style guides
Support, develop and participate in presentations to internal stakeholders
Manage multiple deadlines on numerous concurrent jobs
Education
Bachelor's degree
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.