Specialist - Content Management

Content Strategist

Must Have Technical/Functional Skills

• UX writing experience concentrating on web and mobile experiences with an understanding of responsive design.
• Bachelor's degree in communications, creative writing, journalism, or equivalent work experience.
• Portfolio that demonstrates a range of digital experiences and UX writing.
• Experience working in Agile Methodologies and Design Thinking.
• Working knowledge of Word, Excel, Sketch, InVision and other common software platforms.
• Good to have background or strong interest in banking, treasury services, payments, or financial operations.

Roles & Responsibilities

• Work directly and collaboratively with your Design team and business partners to develop and produce effective end-to-end customer experiences across all digital channels.
• Understand customer goals, business requirements, technical constraints, and be able to work within project parameters.
• Create content that upholds the organization's tone of voice.
• Simplify the customer experience through succinct, thoughtful and enjoyable microcopy.
• Deliver legal and ADA compliant copy decks based on established style guides.
• Support, develop and participate in presentations to internal stakeholders.
• Manage multiple deadlines on numerous concurrent jobs.

Education: Bachelor's degree in communications, creative writing, journalism, or equivalent work experience.

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $90000 - $110000 a year

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