Specialist, Education Strategic Scheduling

SUMMARY

The Education Strategic Scheduling Specialist manages the budgeting, scheduling, personnel, vendors, and equipment assigned to AMPP Education courses globally. As the first contact with AMPP Education, they treat vendors as valued customers and ensure that vendors, contractors, and clients have good experience working with the AMPP education team. The specialist sets the minimum expectations for the global delivery of courses, including the approval of facilities, and collaborates with other departments on future opportunities and new locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversee and report on revenue and expense budgets for Instructor Led courses ($10M+ annually).
• Audits monthly financials for those courses that they own and provides forecasts based on future courses and deferred revenue.
• Leads special projects related to Education systems and cross functionally represents Education on enterprise projects
• Recommends, approves and rejects new facilities where Education courses will be delivered. (Scope, Schedule, Budget, and Quality).
• Serve as staff leads in Education operations, demonstrating leadership skills in dealing with administrative staff, students, instructors, and contracted clients.
• Determines the need for and negotiates agreements for miscellaneous outside services such as audio/visual equipment rental, food and beverage, shuttle buses, etc.
• Owns and creates custom corporate training contracts for larger clients and interfaces with Portfolio Managers and Global Operations on new opportunities.
• Work closely with IT and Customer Support Department to ensure success of on-line communication of courses and accurate information regarding registration. Coordinate with marketing department to ensure successful marketing of courses. Review enrollment statistics and coordinate with marketing to address weak areas.
• Oversee, direct, and monitor vendors to ensure timely and accurate delivery of contracted services
• Analyzes course and trend data. Adds additional courses in over-performing areas or removes courses in under-performing areas.
• Coordinate with Marketing and Social Media departments to request timely marketing of courses.
• Review enrollment statistics and solicit additional support from Marketing/Social Media & Portfolio Managers as needed.
• Track, manage, and review the Education inventory necessary to deliver courses.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities are required for this role.