Specialist, Guest Experience (FULL-Time) NATIONAL UNDERGROUND RAILROAD FREEDOM CENTER Position Overview: FULL TIME Non-Exempt $15.00/hour On-site The Specialist, Guest Experience (FT) works at the NATIONAL UNDERGROUND RAILROAD FREEDOM CENTER museum and at off-site events as a cashier, greeter, and ticket taker. The Specialist is responsible for providing excellent guest service and accurate information to guests, Members and others who visit the NATIONAL UNDERGROUND RAILROAD FREEDOM CENTER. The Specialist uses the POS and scheduling systems to sell tickets and memberships and to secure group reservations and special programs as well as retail POS systems. Position Summary: The National Underground Railroad Freedom Center seeks a friendly, welcoming, detail-oriented FULL-Time Specialist, Guest Services. This position is responsible for ticket sales, meeting membership goals, retail sales, and providing a memorable experience for all visitors. This position works closely with the public to identify and anticipate their needs and assist with comments and questions, both in-person and other the phone. Responsibilities
Education and Experience
What We Offer:
Physical Requirements: While performing the duties of this job, the employee must regularly sit, stand, walk, talk, and hear; to use arms, hands, and fingers to handle or reach. The employee often must stand and walk. The employee must occasionally climb, balance, stoop, kneel, crouch, crawl, and climb stairs throughout the day. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. National Underground Railroad Freedom Center values diversity and inclusivity and is an Equal Opportunity Employer. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our organizations, community, and employees. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. National Underground Railroad Freedom Center is an equal opportunity employer and does not discriminate against any person or group based on age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status, or genetic information. Our organization is building a culturally diverse staff committed to working in a multicultural environment and encourages applications from minorities and women. Ready to use the power of arts to drive social change? Join us in creating meaningful experiences that inspire action. Apply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish. Apply at freedomcenter.org/jobs or send resume to HR@cincymuseum.org Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to background check. This includes a criminal background check and verification of professional references, and other checks depending on the role. |
| Location | Cincinnati, Ohio |
| Website | https://www.cincymuseum.org/jobs/ |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder