Administrative Skills, Analysis Skills, Communication Skills, Cross-Functional, Detail Oriented, Documentation, Employee Relations, Establish Priorities, Follow Through, HRIS/HRMS, Human Resources, Human Resources Management, Human Resources Processes, Interpersonal Skills, Interviewing Skills, Leadership, Maintain Compliance, Matrix Management, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multilingual, Multitasking, Onboarding, Operational Support, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Record Keeping, Reporting Skills, Spanish Language, Team Player, Time Management, Writing Skills
Key Responsibilities:
HR Program Execution & Coordination
- Support the implementation of regional HR initiatives across recruiting, engagement, leadership development, and employee relations
- Partner with the HR Manager to ensure alignment with overall talent strategy
Talent Acquisition & Onboarding Support
- Coordinate recruiting activities in partnership with hiring managers and Corporate HR Shared Services
- Facilitate interview scheduling, candidate communication, onboarding processes, and orientations
Employee Relations & Engagement
- Serve as a first point of contact for employee questions and concerns, escalating as appropriate
- Support engagement initiatives, communications, and recognition programs
- Assist with documentation and follow-up on employee relations matters
HR Operations & Shared Services Partnership
- Collaborate with Corporate HR Shared Services to ensure efficient delivery of HR processes (e.g., onboarding, employee data updates)
- Maintain accurate HR records and ensure compliance with policies and procedures
Administrative & Analytical Support
- Prepare reports, track HR metrics, and support regional HR projects
- Greet all visitors in a friendly, courteous, and professional manner upon arrival and answer the door promptly and determine the purpose of each visitor’s visit
- Provide day-to-day operational support to the HR Manager and regional leaders
Success Factors:
- Strong ability to collaborate across regional teams and Corporate HR functions
- Demonstrated attention to detail and operational accuracy
- Ability to handle sensitive information with confidentiality and professionalism
- Effective communicator with strong interpersonal skills
- Proactive, solution-oriented mindset with strong follow-through
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to fostering a positive employee experience
Minimum Qualifications:
- 2–4 years of progressive HR experience
- Exposure to multiple HR disciplines (e.g., recruiting, employee relations, HR operations)
- Experience working in a matrixed organization or with shared services preferred
Required Skills/Abilities:
- Communication Skills: Strong verbal and written communication skills with the ability to interact effectively at all levels of the organization
- Ability to speak Spanish
- Relationship Building: Ability to establish trust and credibility with employees, managers, and cross-functional partners
- Problem-Solving: Analytical thinking with sound judgment in resolving HR-related issues
- Organizational Skills: Strong time management and prioritization skills with attention to detail
- Confidentiality: Ability to handle sensitive information with discretion and integrity
- Technical Proficiency: Experience with HRIS systems, Microsoft Office Suite (Excel, Word, PowerPoint), and collaboration tools
- Adaptability: Ability to thrive in a dynamic environment and adjust to changing priorities
- Collaboration: Proven ability to work effectively with Corporate HR Shared Services and internal stakeholders
Physical Demands and Work Environment
This role is primarily performed in an office, hybrid, or remote environment. Physical demands are minimal but may include prolonged periods of sitting, standing, and working at a computer. Occasional lifting of materials up to 20 pounds may be required.
Equal Employment Opportunity Statement
The Company is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status, in accordance with applicable federal, state, and local laws.