Specialist I - Admissions

Specialist I - Admissions

Salary

$47,001.00 - $55,296.00 Annually

Location

Main Campus - Orem

Job Type

FT Nonexempt Salaried Staff

Job Number

FY2606119

Division

VP Student Affairs

Department

Admissions

Opening Date

07/02/2026

Closing Date

7/12/2026 11:59 PM Mountain

Required Documents Needed to Apply

Resume

Optional Documents

Cover Letter

Applicant Support

1-855-524-5627

Support@schooljobs.com

• Description
• Benefits
• Questions

Position Announcement

Join Utah Valley University and play a vital role in supporting student success from the very start of their academic journey. As an Admissions Processing Specialist I, you will combine analytical problem-solving with meaningful customer service, ensuring that application records are accurate, secure, and processed with care. This position offers the opportunity to work with advanced student information systems, investigate and resolve complex data issues, and contribute to the integrity of the university's admissions processes. Your attention to detail will directly impact prospective students by helping create a smooth and reliable admissions experience.

This role is ideal for professionals who enjoy balancing technical work with helping others. In addition to maintaining high standards of data quality and compliance, you will serve as a trusted resource for prospective and admitted students, providing clear guidance and support as they navigate the admissions process. At UVU, you will be part of a collaborative, student-centered environment where your work makes a measurable difference in both institutional effectiveness and student achievement.

Summary of Responsibilities

• Reviews flagged applications for potential fraud, conducts identity verification, and resolves issues to ensure compliance. Coordinates with Financial Aid and Cybersecurity teams when fraudulent activity is identified, supporting timely escalation and resolution.

• Organizes, maintains, and updates high volumes of student records within the CRM and Student Information System, ensuring accurate data entry and confidentiality. Resolves inconsistencies and multiple UVIDs, to maintain clean, reliable data.

• Monitors and manages integration logs to ensure accurate and timely data flow between the CRM and Student Information System. Identifies, troubleshoots, and resolves data transfer errors, correcting issues to maintain system alignment, data integrity, and reliable downstream processing.

• Runs and evaluates system processes and daily audits to ensure data accuracy, verify completeness, and proactively identify discrepancies. Assists in processing admission applications and high school transcripts.

• Collaborates with Student Success, Concurrent Enrollment, Transfer Credit, Academic Advising, Financial Aid, and other departments while advising students on admissions processes and requirements to ensure a seamless experience.

• Other duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelors degree in a related field plus a minimum of two years of directly related experience; OR any combination of education and experience related to the Summary of Duties totaling six years.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of computerized student information systems and customer relationship manager.
• Knowledge of organizational structure, workflow, and operating procedures.
• Knowledge of data entry and management.
• Knowledge of college admission policy and procedures.
• Knowledge of Utah residency requirements.
• Knowledge of fraudulent application protocols.
• Knowledge of Family Educational Rights and Privacy Act (FERPA).

Skills

• Skills in collaborating with other departments/stakeholders and project management.
• Skill in examining and re-engineering operations and procedures and developing and implementing new strategies and procedures.
• Skill in organizing resources and establishing priorities.
• Skill in training and development and the ability to develop and deliver presentations.
• Skill in interpersonal communication, problem solving, and decision making.
• Skills in Microsoft Office products: Excel, Word, PowerPoint, Outlook, Teams, SharePoint, OneDrive (training provided)

Abilities

• Ability to troubleshoot problems with the student information system and customer relationship manager.
• Ability to collaborate and communicate effectively with a diverse group of students, faculty, and staff.
• Ability to work with a wide range of confidential issues.
• Ability to follow oral and written instructions.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.

Highlights from Utah Valley University's benefits package include:

• Medical network and plan options with low employee premiums
• Employer HSA contribution for those that elect the university's High-Deductible Health Plan
• Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
• Dental and vision plan options
• Incentivized wellness program
• Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
• Employee Assistance Program (EAP)
• 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
• Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
• Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit https://www.uvu.edu/peopleandculture/benefits.

01

Have you previously reviewed records or applications for accuracy and identified potential discrepancies requiring further investigation?

• Yes
• No

02

Have you worked with identity verification processes or handled confidential information while ensuring compliance with established policies and procedures?

• Yes
• No

03

Have you collaborated with other departments or teams to investigate and resolve issues involving fraud, security concerns, or data integrity?

• Yes
• No

04

Do you have experience maintaining and updating large volumes of records in a database, CRM, or student information system?

• Yes
• No

05

How many years of experience do you have in this type of position?

• <1
• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8+

06

What is your highest level of education?

• High School or equivalent
• Associates
• Bachelors
• Masters
• Ph.D.
• Ph.D. (abd)
• Juris Doctorate

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu