Specialist II, Warehouse Operations

Title:  Specialist II, Warehouse Operations

Summary:

The Specialist II, Warehouse Operations oversees activity in on-site warehouses as well as outsourced warehouse/logistics providers and Vendor Managed Inventory (VMI) sites. This role ensures smooth inbound/outbound flows, storage, and inventory control, maintains accuracy through our Warehouse Management System (WMS), and drives operational efficiency via effective coordination with vendors and suppliers while upholding safety standards.

Responsibilities:

1. Inbound & Outbound Operations

• Plan and execute inbound and outbound schedules for in-house and outsourced warehouses
• Process logistics and shipping documentation
• Coordinate daily operations with carriers, logistics providers, and suppliers

2. Inventory Control

• Monitor inventory status and movements through WMS
• Conduct regular cycle counts and physical inventories
• Analyze inventory discrepancies and implement corrective actions
• Maintain inventory accuracy in line with KPI targets

3. Outsourced Warehouse & Logistics Management

• Support management of third-party warehouse and logistics providers
• Monitor operational performance, service levels, and costs
• Identify and propose improvement opportunities in lead time, cost, and service quality

4. VMI Operations

• Manage VMI inventory levels in coordination with suppliers
• Share inventory data and support replenishment adjustments
• Address delivery, quantity, and quality-related issues

5. Warehouse Operations Optimization

• Support warehouse layout planning and space utilization improvements
• Improve picking, packing, and material flow efficiency
• Ensure compliance with safety regulations and operational SOPs

6. Training & Operational Support

• Support task assignment and daily guidance for warehouse staff
• Provide onboarding and SOP/safety training for new hires and vendor personnel
• Act as a key operational contact to stabilize daily warehouse activities

Qualifications:

• Bachelor's Degree in general business, business administration, supply chain, logistics, or related field preferred

Experience:

• 3+ years of experience in warehouse/logistics/vendor management
• Experience working with third-party logistics providers (3PL), customs brokers, or freight forwarders
• Experience with Foreign Trade Zone (FTZ) operations preferred

Skills:

• Proficient in WMS/ERP, MS Office
• Multi-task and meet deadlines
• Ability to work flexible hours as needed to support and work with Korea HQ and global sites
• Inventory accuracy management, outsourced/VMI operations management,
• Negotiation and communication skills
• Safety & quality leadership,
• Problem-solving ability