Specialist III, Cashiering

SALT LAKE COMMUNITY COLLEGE

SALT LAKE CITY, UT

JOB DETAILS
LOCATION
SALT LAKE CITY, UT
POSTED
30+ days ago
- This position serves as the primary point of contact for student accounts and other various types of financial and accounting transactions and is responsible for accurate transaction processing, providing excellent customer service, preparing financial documents and reports, and maintaining the security of all assets within a secure office area. This position may train other cashiers, oversee the work of part-time cashiers, and be alone and/or without supervision at times. Traveling to and working at various campuses may be required. Scheduled work hours are based on department needs and may vary.
- This position will be expected to work afternoon and/or evening shifts, as needed. This position offers flexibility around your schedule.
 
## Essential Duties & Responsibilities & Knowledge Skills & Abilities
Receive payment and post transactions in students' accounts, finance, & campus card accounting systems, accurately entering the related financial information (amounts, detail codes, descriptions, indexes, accounts, etc.), in-person, over the phone, and from the mail.
· Complete numerous types of transactions using various methods of payment.
· Demonstrate proper cash handling procedures.
· Count and balance a cash drawer daily. Responsible for the security and correctness of large sums of money, at times.
· Count and balance cash receipts to a computer system report at the end of the shift.
· Maintain a complete and accurate change fund, which includes making change for College departments, documenting the exchange of money, and ordering change from the bank.
· Issue and retain receipts for all transactions.
· Prepare bank deposits and manifests and ensure they are ready and complete for pickup for armored car transport to the bank. Responsible to take deposits directly to the bank on holiday weekends.
· Check in and out cash drawers from the safe, verify their amounts, and fill out paperwork to document.
· Prepare the cashier daily recap report in Microsoft Excel.
· Collect and file receipts, document copies, and other related transaction records and provide these to auditors when needed; properly destroy unneeded documents with confidential information.
· Develop and write procedures and other training materials.
· Train other cashiers and oversee the work of part-time cashiers.
· Customer service: Respond to inquiries in person, on the phone or via email regarding student accounts, registration, financial aid, payment history, and refund status requests. Answer general College questions and direct students to appropriate department(s) for help. Resolve customers' problems and make judgements on when to escalate more difficult problems to the supervisor.
· Student account research and reconciling.
· Research of department, sponsor, and student records.
· Update student mailing address changes.
· Responsible for the security and completeness of a cash drawer.
· Responsible for opening the shift, which includes deactivating security alarms and unlocking the vault and safe, issuing cash drawers to other cashiers, and verifying cash drawer amounts.

About the Company

S

SALT LAKE COMMUNITY COLLEGE

Salt Lake Community College is Utah's largest college with the most diverse student body. It serves more than 60,000 students on 13 campuses and with online classes. All ages. Many interests. Flexible scheduling. With an exceptional range of academic and career-oriented options. A superb faculty—and a faculty-to-student ratio of 1:20—means our students get personal attention from exceptional academic and vocational professionals. With more than 120 areas of study, there's a lot of room to grow. This is a place that high school graduates can take their first step into higher education and later transfer to a 4-year school. Where students can earn training and skills to take them directly into the workforce. Career professionals sharpen their skills. And anyone can take a class for their own enjoyment.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Education
WEBSITE
http://www.slcc.edu/