Specialist- Mid Level

Client is seeking a Specialist – Mid-Level to provide standard GIS support services such as analysis and data processing but to also provide support for the ArcGIS platform in the areas of user management, data management, metadata creation, and customer interaction.

The contractor will assist users in the creation and maintenance of new projects including but not limited to dashboard and web experiences. In the coming year, this position will be especially important in assisting the GIS Unit in bringing federally mandated ADA Compliance to all published items. The contractor would share the team's workload of supervising, auditing, and providing proper documentation to help new users do their jobs in accordance to all security policies.

The ideal candidate has good communication skills with GIS and non-GIS users and good customer service skills. They should be able to independently troubleshoot applications. The candidate should have knowledge of ArcGIS Online and Enterprise administration, experience with ArcGIS Pro, and knowledge of Python and/or SQL. They should have a demonstrated ability to create and complete projects from initial requirements gathering to final customer acceptance. The candidate should be experienced with publishing hosted and referenced services on federated and unfederated GIS servers and with Survey123, Field Maps and Experience Builder. The candidate should demonstrate an understanding of accessibility requirements.

Key Responsibilities:

- Participate in the accessibility working group to audit GO!NC and implement WCAG-aligned updates that ensure legal compliance and improve usability for users with disabilities.

- Design Experience Builder applications tailored to department workflows that enhance GIS tool accessibility and enable intuitive geospatial data interaction.

- Maintain the GO!NC ArcGIS Online environment for 4,500+users by administering user accounts and groups, and by developing user guides and documentation to drive platform adoption.

- Publish hosted and referenced map image and feature services across various ArcGIS Enterprise deployments and ArcGIS Online.

- Conduct requirements gathering for projects and consult with business units on appropriate tools and capabilities of GIS.
 

Skills	Required	Minimum Experience	Candidate Experience	Last Used
Survey123, Field Maps, Experience Builder	Required	3
Strong oral and written communication, translation of non-GIS meetings and requests to GIS outcomes	Required	5
ArcGIS Pro	Required	5
ArcGIS Online Administration, Web Mapping, and Cartography	Required	5
ArcGIS Enterprise Administration & Server Management	Required	4
Arcade & Python Scripting	Required	3

 

Questions	Questions	Answers
Question 1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question 2	Your candidate must be able to attend a webcam interview. Do you agree to this requirement?
Question 3	What is your candidate's email address?
Question 4	How soon can your candidate start if selected for this opportunity?
Question 9	Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement?
Question 10	Have you thoroughly validated, and attest to the accuracy of, the credentials listed throughout your candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440?