Communication Skills, Intelligence Gathering, Onboarding, Set Goals
What You'll Do:
Responsible for ensuring all drivers are in compliance with DOT and USX rules and regulations.
- Contact applicants to obtain missing application information
- Ensure applicant meets USX hiring guidelines and DOT regulations but reviewing and ordering reports such as MVR, PSP, DAC, Asuriant, Driver IQ Pre, Etc.
- Verify background information including driving record, employment history, and convictions
- Investigate and address any discrepancies with driver history or driver application
- Review the results of driver physicals and drug screens to determine eligibility
- Ensure that contents of driver files are complete, up to date, and in the correct order
- Evaluate driver's file to identify potential disqualifiers and notify management
- Work closely with Recruiting and Driver Orientation departments to complete the evaluation process within the 3-day orientation period
- Procure or obtain necessary consumer reports and releases
Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
- Attend all in-person meetings and trainings on recent developments, goals, and objectives and participate in such discussions by offering input and advice.
- Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication and expectations.