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SPECIALIST- ORACLE HCM FUNCTIONAL

United Regional Health Care

Wichita Falls, Texas

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JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Auditing, Business Processes, Change Management, Communication Skills, Computer Terminals, Customer Support/Service, Customer/Client Research, Data Analysis, Data Management, Data Migration, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Help Desk, Human Resources Processes, Information/Data Security (InfoSec), Keyboards, Lift/Move 20 Pounds, Manual Dexterity, Multitasking, Needs Assessment, Onboarding, Oracle, Oracle Certifications, Oracle Fusion Middleware, People Management, Presentation/Verbal Skills, Printers, Privacy Controls, Problem Solving Skills, Reporting Skills, Requirements Management, Securities, System Integration (SI), Systems Administration/Management, Systems Maintenance, Talent Management, Technical Training, Testing, Time Management, Typing, Writing Skills
LOCATION
Wichita Falls, Texas
POSTED
9 days ago
JOB DESCRIPTION

Summary of Essential Functions
  • Configure the HCM modules and provide break/fix support to ERP end users.
  • Take responsibility for providing support for both functional and technical questions regarding the HCM application and processes.
  • Exhibit and use strong knowledge and understanding of Human Resources business processes and terminology and will work closely with the HR team, other internal teams, and end-users to configure effective solutions within Oracle Fusion.
  • Work effectively with the internal Application Services Technical team, Managed Services partner, and/or Oracle support to resolve tickets, system issues, and escalated issues as quickly, efficiently, and thoroughly as possible.
  • Effectively use a strong working knowledge of HCM modules at United Regional, including but not limited to core HR, Talent Management, Recruitment, Compensation, Performance, Benefits, and other HR modules.
  • Collaborate with stakeholders across the system to identify and document business needs, translating them into functional specifications for the ERP system.

Educational Requirements
  • Bachelor's Degree or equivalent experience highly preferred. A combination of licensure or certification and job experience commensurate with degree may be considered.
  • Oracle HCM experience or training required.
  • HR functional experience highly preferred.

Licensure and Certification
  • Oracle HCM certifications preferred.

Knowledge/Skills/Abilities
  • In-depth knowledge of Oracle Fusion HCM
  • Excellent communication skills
  • Excellent analytical, problem-solving, and critical thinking skills
  • Familiarity with system integration and data migration practices
  • Understanding of common organizational structures, benefits, payroll, recruiting, and onboarding
  • Understanding of HR operations and experience in employee data management
  • Strong verbal and written communication skills to work effectively with multiple stakeholders
  • Ability to accurately collect information to understand and assess customer needs and system capabilities
  • Strong attention to detail
  • Ability to prioritize workload and provide timely follow-up and resolution
  • Ability to work effectively in a fast-paced, self-starter environment and handle multiple projects simultaneously
  • Technical proficiency in data analysis and reporting capabilities within the ERP system

Physical Requirements
  • Must possess sufficient manual dexterity so as to be capable of typing accurately, utilizing a computer keyboard.
  • Sight, with corrected vision, is necessary to perform the job.
  • Working alone must be able to move about the organization and potentially lift or otherwise move items weighing up to 20 lbs. (printers, terminals, computers, manuals, forms, etc.).
  • May be required to stand and/or sit for long periods of time.

Duties and Responsibilities
  • Recommend updates to configuration to meet end-user and system requirements
  • Recommend and create reports configuration
  • Support quarterly release testing and evaluating test results
  • Oversee ongoing maintenance and updates to the ERP system, including bug fixes, configuration changes, and system upgrades
  • Understand and ensure security and data privacy standards
  • Create, edit and remove organization security roles for the system and provide support for issues relating to User Based Securities in Oracle
  • Develop and maintain awareness of divisional and data security and comply with policies and procedures
  • Perform audits on system roles and access logs to ensure accuracy
  • Create, maintain and update system configuration and process documentation, providing end-user training as needed
  • Identify and assist with organizational change management related to the Oracle HCM modules
  • Cross-train as an HRIS partner supporting other HCM functional areas in Oracle, in order to provide coverage
  • Design and maintain system configuration, including Supervisory Organization, Custom Organizations, Location, Paygroup etc.
  • Maintain master data values in Oracle (ex: Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, Locations)
  • Test, validate and implement Business Process changes in Oracle
  • Meet expected business performance goals by providing full range of customer service

About the Company

U

United Regional Health Care

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