Accounting, Continuous Improvement, Documentation, Finance, Financial Reporting, Financial Systems, Identify Issues, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Payroll Administration, Payroll Software/Services, Performance Tuning/Optimization, Process Improvement, Restaurant, Team Player, Time Management, Trend Analysis, Willing to Travel
Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Overview:
The Professional/Individual Contributor Staff member is responsible for performing work responsibilities, building relationships, and sharing expertise and experience as he/she contributes to specific bodies of work, builds connections, and optimizes performance.
The Chick-fil-A Restaurant Payroll Services Department is responsible for providing payroll services and support for Chick-fil-A franchised and corporate-owned restaurants. This is a professional level role that will lead the Restaurant Payroll Services Targeted Operator Support and Change Enhancements platform. Individual will also be responsible for providing daily Restaurant processing support for Chick-fil-A Franchisees and their teams. Individual will provide second-mile service to Franchisees, team members, staff, and 3rd party vendors.
Responsibilities:
- Communicate and respond timely and effectively to Operators, vendors, and internal stakeholders
- Serve as direct Payroll Services Specialist for an assigned number of Chick-fil-A Franchised restaurants for system and process troubleshooting and support.
- Proactively identify and recommend enhancements and change opportunities for current processes
- Provide support for daily payroll processing inquiries and W2 adjustment requests
- Provide oversight and assurance of payroll completion and process support
- Preparation of documentation for new and existing processes; support Operator payroll education
- Utilize technical skills and knowledge to identify trends and speak to comprehensive perspective of Restaurant Payroll Services
Required Qualifications (Knowledge, Skills, & Abilities):
- Builds strong relationships with others and values the opinions and strengths of teammates
- Knowledge and understanding of Chick-fil-A’s standard suite of work solutions (Word, Excel, and PowerPoint)
- Knowledge or ability to learn new financial systems and/or reporting tools
Preferred Qualifications (Knowledge, Skills, & Abilities):
- Proficiency with Alteryx and/or Tableau
Required Years of Experience:
3
Travel Requirements:
10%
Required Level of Education:
Bachelor's Degree
Major/Concentration:
ACCOUNTING, FINANCE, OR RELATED
Relocation Assistance Provided:
No