Specialist - Student Success (Subject to Board Approval of FY 27 Budget)

South Texas College

McAllen, Texas

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JOB DETAILS

SKILLS

Academic Advice, Budgeting, Case Management, Coaching, Communication Skills, Computer Skills, Customer Support/Service, Educational Accreditation, Educational Administration, Employee Retention, Environmental Research, Event Management, Financial Aid, Higher Education, Information Technology & Information Systems, Internet Research, Internet Technology, Interpersonal Skills, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows Operating System, Microsoft Word, Reporting Skills, Research Skills, Secondary School, Strategic Planning, Student Services, Writing Skills

LOCATION

McAllen, Texas

POSTED

4 days ago

Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:

Social Security Number
Date of Birth
Age
Citizenship Status
Gender
Ethnicity/Race
Marital Status
Applicant Photos

* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

Department: Division of Math, Science, Information Technology and Bachelor Programs

General Statement of Job

The Student Success Specialist assists students with academic advisement, transfer, referrals and provides information regarding academic standards. Oversees, coordinates, and advises on the Math, Science, Information Technology and Bachelor Programs associated with student success within a major. Implements programs and initiatives with defined recruitment, retention, persistence, and graduation outcomes. Assists the Academic Coach and department chair with class schedules; monitors student enrollment and degree plans (substitutions, registration, overloads); and organizes student events for the program. Provides a variety of student support services such as recruitment, placement testing, financial aid advising, and academic advisement. Implements strategic and operating plans as appropriate to meet the learning and academic success needs of the Math, Science, and Information Technology Bachelor Programs student population.

Specific Duties and Responsibilities

Essential Functions:

Provides advisement, degree planning, and case management for students in the Math, Science, and Bachelor Programs.
Tracks and monitors students' progress through case management, including meeting with students monthly to monitor and ensure success.
Registers students in prospective classes.
Generates reports for administration, as needed.
Assists students in the Math, Science, Information Technology and Bachelor Programs with financial aid programs, college admission requirements, and transfer university advisement.
Plans and coordinates orientation for students in the Math, Science, Information Technology and Bachelor Programs.
Assists with recruitment for programs through presentations and correspondence with local area high schools.
Reviews applicants for eligibility and acceptance.
Drafts and sends compliance letters each semester for students in the Math, Science, Information Technology and Bachelor Programs.
Assists with course requests and registration.
Coordinates with Chairs and faculty to process paperwork for courses.
Assists with orientation, recruiting events, and other events.
Assists with degree plans and appeals.
Serves as Campus Security Authority.
Performs other duties as assigned.

Required Education and Experience

Bachelor's Degree required.
At least two (2) years of experience in advising, registration, financial aid, counseling, or student services in a higher education institution, preferred.
Experience in case management, preferred.

Required Knowledge, Skills and Abilities

Excellent oral, written, presentation, and interpersonal communication skills.
Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
Familiarity with college entrance test (TSI).
Familiarity with college transition and admission processes.
Familiarity with degree plans, courses and curriculum.
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About the Company

South Texas College

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