Specialist, Trade Events & Programs (CCL) at CARNIVAL CRUISE LINE
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Specialist, Trade Events & Programs (CCL)
Job ID 13061 Location Miami Date posted 05/08/2026 Work Style In Office - Miami
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Company Overview
At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!
Our Culture Essentials
Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.
Responsibilities
Job ID 13061 Location Miami, FL Date posted 05/08/2026
The Trade Events & Program Specialist leads the strategy, planning, execution, and post‑event analysis for programs and events supporting the Travel Agent distribution channel and the Sales & Trade Marketing teams at Carnival Cruise Line. This role is responsible for designing and delivering exceptional trade-facing experiences that strengthen brand affinity, enhance product knowledge, and drive engagement across the agent community. Programs and events vary annually and may include tradeshows, partner conferences, inaugural ship events, familiarization cruises, city roadshows, & onboard B2B programming (i.e., Ship tours & Seminars at Sea). The specialist typically manages 50+ programs and events each year, ensuring each initiative aligns with business objectives, delivers operational excellence, and reflects Carnival's brand standards.
Essential Functions:
Support program planning and execution for assigned trade sales programs and event experiences. Assist in developing project plans and coordinating event activities to ensure smooth delivery. Responsibilities include scheduling, managing food and beverage approvals, organizing event agendas, and coordinating giveaways and promotional items, including vendor communication, shipping, and fulfillment under established guidelines.
Assist in implementing program strategies for assigned trade events and experiences under established direction. Contribute to defining participation criteria, supporting communication plans, and maintaining rollout timelines to ensure alignment with overall program objectives.
Develop full presentations for trade events. Work with senior executives to gather content, modify and version as necessary for various audience groups at in-person or virtual based events/programs. Understand business operations adequately to write presentation content for various guest speakers.
Support Director with sourcing hotels/venues and other vendors (for Shoreside events) and Shipboard teams (for Shipboard events) for all event elements including A/V, Banquet, F&B, rooms, collateral, transportations, restaurants, entertainment and others as necessary. Work with Director to develop and finalize contract between vendor and Carnival. Handle all advance preparation and onsite event logistics for shipboard and/or hotel planning including communications, scheduling, and event mechanics; Lead the planning and execution of Trade Sales attendance at Events throughout the year.
Track individual event expenses. Work alongside Sr Specialist on budget documents and optimize expenses within budget to deliver exceptional events.
Manage end to end communications process with invited participants for events under Specialist's portfolio. Includes oversight of invitation, RSVP, pre-event, and post-event communications.
Lead onsite event/program execution for Specialist portfolio. Manage all vendors and support program components and that all content is delivered to the audience as planned in the project plan.
Knowledge, Skills & Abilities:
Scope: Oversees a large portfolio of trade-focused programs and events, managing every phase through onsite execution and post‑program evaluation. The role partners closely with Sales, Trade Marketing, Shipboard Operations, Creative Services, and external vendors to design high‑impact experiences that educate and engage the travel agent community. Responsibilities span project management, venue selection, budget tracking, presentation development, communications, and logistics. The specialist works autonomously to deliver multiple concurrent programs in fast‑paced environments and ensures alignment with broader organizational goals and leadership expectations.
Problem Solving: This role requires strong critical thinking and support decision‑making across a diverse set of operational challenges. The specialist must balance tight timelines, shifting priorities, and varying stakeholder needs while ensuring flawless program delivery. Complex problems include selecting and sourcing venues, managing budgets, aligning event agendas with leadership priorities, resolving onsite logistical issues, and ensuring content accuracy for executive‑level presentations. Successful problem solving involves anticipating risks, evaluating multiple solutions, adapting quickly to changing circumstances, and maintaining high attention to detail under pressure.
Impact: This role significantly influences the effectiveness of Carnival's trade engagement strategy and the company's relationship with travel partners. High‑quality events and programs strengthen brand perception, improve product understanding, and drive greater sales performance across the distribution channel. The role's ability to deliver seamless events and compelling content contributes to business growth, improved agent advocacy, and stronger alignment between Carnival and its travel partners.
Leadership: Although the role does not include direct people management, the specialist provides leadership through cross‑functional coordination, vendor management, and influence across internal teams and stakeholders. The position serves as support for assigned programs and events, guiding project participants, shipboard partners, senior executives, and vendors toward unified goals and elevated execution standards. Leadership is demonstrated through clear communication, structured project planning, proactive risk management, and the ability to represent the organization professionally in front of high‑profile partners and executives. The specialist also drives innovation by recommending new program ideas, optimizing workflows, and continuously improving the trade event experience.
Qualifications:
3+ years of experience in marketing, trade shows, event planning, or related field. Cruise industry experience preferred.
Bachelor's Degree in Marketing, Communications, Hospitality, or Business.
Associate's Degree considered with additional years of experience.
Excellent skills in MS PowerPoint and MS Word, proficient in MS Excel. Experience working with sales teams valuable. Experience with virtual events and presentation content development valuable.
Proven experience in leading planning through execution stages of large-scale events and programs. Strong project management skills. Creative and innovative thinker. Highly detail oriented. Ability to manage multiple concurrent and demanding projects. Ability and comfort working with senior executives. Comfort in fast-paced, dynamic environments. Excellent communication skills - both verbal and written. Passion for success with a willingness to learn. Ability to make sound decisions, at moments with conflicting time demands
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
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About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
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Employee Benefits
Empowering work-life integration and flexible opportunities for your personal and career success
Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym
An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway
Generous parental leave time and adoption assistance programs
Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions
Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value
In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans
Culture
Get ready to embark on a journey filled with unforgettable moments. Just as our cruises create incredible memories for our guests, we're dedicated to making work an adventure you'll truly enjoy. Get ready to embrace exhilarating challenges that come with equally exhilarating rewards. You'll join our vibrant and inclusive community, where diversity is not just embraced - it's celebrated. Let's create memories together!
I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.
Miguel Fleet Technical Document Center Manager Summit Seeker
Carnival is a great place to learn and grow.
Tyrone Lost Mail Clerk Chess Master
Carnival's culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!
Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru
Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.
Conchita Senior Revenue Business Analyst
Culinary Explorer Restaurant Explorer
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Carnival Corporation owns and operates cruise ships offering cruises to all major vacation destinations including North America, United Kingdom, Germany, Southern Europe, South America, and Asia Pacific. The Company, through a subsidiary also owns and operates hotels and lodges.