Specialist - UX Research and Analysis

Specialist - UX Research and Analysis

Salary

$23.48 - $28.18 Hourly

Location

Main Campus - Orem

Job Type

Part-Time Staff

Job Number

FY2605992

Division

VP Digital Transformation/CIO

Department

Digital Exp & Accessible Technology

Opening Date

06/03/2026

Closing Date

6/17/2026 11:59 PM Mountain

Required Documents Needed to Apply

Resume

Applicant Support

1-855-524-5627

Support@schooljobs.com

• Description
• Benefits
• Questions

Position Announcement

Join Utah Valley University's Digital Experience & Accessible Technology team and play a key role in shaping how users interact with digital platforms across the institution. In this position, you will lead comprehensive usability testing efforts, partnering with cross-functional teams to design and execute research that yields meaningful insights. By applying a mix of qualitative and quantitative methods, you'll translate user feedback into clear, data-driven recommendations that directly inform design decisions and improve overall user satisfaction.

This role offers the opportunity to own the full research lifecycle, from planning and testing to analysis and implementation, within a collaborative and forward-thinking environment. You'll present findings to stakeholders at all levels, influencing decisions that enhance accessibility, usability, and experience across digital products. This position requires working onsite in the office, supporting close collaboration with team members and campus partners. Ideal for someone who is curious, analytical, and passionate about user-centered design, this role allows you to make a measurable impact while growing expertise in UX research and data-informed strategy.

Summary of Responsibilities

• Lead and conduct user research activities such as interviews, surveys, focus groups, and usability tests, documenting and organizing insights to guide design decisions. You'll employ advanced UX research techniques, including A/B testing, card sorting, and feature enhancement assessments, using industry-standard tools to gather and analyze data. The position involves translating research findings into actionable recommendations, collaborating with cross-functional teams, and effectively communicating insights to stakeholders to drive user-centered product improvements.
• Participate in the analysis of qualitative and quantitative data to identify user needs, pain points, and behavior patterns. In collaboration with DEAT staff, collaborates with decision makers to identify questions, conduct analysis, and interpret findings. Works in collaboration with DEAT staff to facilitate the utilization of these data through both written and verbal communication; this includes presentations, executive summaries/briefs, data visualizations, reports, etc.
• Maintain lab environment. Oversee the setup, maintenance, and calibration of testing equipment and software in the usability lab.
• Performs other duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an Associate's degree or two years of related field experience.

Preferred Qualifications:

• Fundamental problem-solving skills and analytical thinking.
• Basic written and verbal communication skills.
• Willingness and enthusiasm to learn UX testing methods and practices.
• Ability to work collaboratively in a team environment.
• Open-mindedness, active listening, and respect for diverse perspectives.
• Familiarity with UX (user experience) research and UX/usability software.

Knowledge / Skills / Abilities

Knowledge

• Familiarity with UX (user experience) research and UX/usability software, such as facial coding and eye tracking.
• Knowledge and use of computer systems and software such as Microsoft Word, Excel, Qualtrics, Tableau, and Power BI.
• Commitment to championing data-informed decision-making, practices, and professional development.
• Principled dedication to issues of privacy and compliance (including FERPA, HIPAA, etc.).
• Awareness of user-centered design principles.
• Knowledge of collaboration tools such as Figma or Miro is advantageous

Skills

• Skills in conducting user testing and collecting data.
• Skill in effective visualization of data.
• Foundational problem-solving skills and analytical thinking.
• Skill in verbal and written communication, both in informal and formal contexts.
• Attention to detail and clarity.

Abilities

• Ability to work in a team environment and collaborate effectively.
• Ability to learn and adapt to new research methods and tools.
• Ability to support a project from inception through the design, implementation, and extraction/collection of data to the creation of the final report and presentation.
• Ability to be professional, competent, and cordial.
• Ability to collaborate within the department and with data stewards and clients outside the department.
• Ability to document research findings clearly and concisely.
• Ability to facilitate focus groups, collect and present both qualitative and quantitative data.
• Ability to facilitate the clients vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:

• Undergraduate tuition remission benefit:

• Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)

• Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)

• Access to the Employee Assistance Program (EAP)

• Access to Campus Recreation and Wellness

• Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

01

This position requires working in the office. If you are not currently located close to the UVU campus, are you willing to relocate?

02

Do you have experience using collaboration tools such as Figma or Miro?

• Yes
• No

03

Do you have experience using computer applications such as Microsoft Word, Excel, Qualtrics, Tableau, or Power BI?

• Yes
• No

04

Do you have familiarity with UX (user experience) research concepts or practices?

• Yes
• No

05

Have you used UX or usability software, such as facial coding or eye-tracking tools?

• Yes
• No

06

What is your highest level of education?

• High School or equivalent
• Associates
• Bachelors
• Masters
• Ph.D.
• Ph.D. (abd)
• Juris Doctorate

07

How many years of experience do you have in this type of position?

• <1
• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8+

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu