Specialty Associate - Gateway Mall

JC Penney

Lincoln, NE

JOB DETAILS
SALARY
SKILLS
Business Processes, Credit Processing, Customer Experience, Customer Support/Service, Exceeded Sales Goal, Meet Sales Quota, Organizational Skills, Pricing, Problem Solving Skills, Revenue Growth, Safety/Work Safety, Sales, Warehousing
LOCATION
Lincoln, NE
POSTED
5 days ago
As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal.Primary Responsibilities:* Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.* General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses.* Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Specialty Associate will possess the following:* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgencyWhat you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $15.00/Hr -USD $18.75/Hr.

About the Company

J

JC Penney

We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.

Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1902
WEBSITE
https://www.jcpenney.com/