Specialty Pharmacy Fulfillment Technician

Job Title: Specialty Pharmacy Fulfillment Technician

Location: Frisco, TX 75033
Pay Rate: $16.50–$22.00 per hour (based on licensure/certification and experience)
Schedule: Monday through Friday, shift assigned between 7:00 AM and 6:30 PM

• A defined schedule will be assigned during onboarding
• Must be able to work at least one closing shift per week (10:00 AM – 6:30 PM)

Employment Type: W2 Temp-to-Hire ( high probability of permanent conversion )

• Benefits are available after 90 days and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available to full-time workers with one year of service on one of our eligibility dates.

About the Opportunity

Join a leading national specialty pharmacy organization supporting patients with complex medication needs. This is a temp-to-hire opportunity with a strong likelihood of becoming a permanent position for candidates who perform well, offering an excellent path into a long-term specialty pharmacy career.

Job Summary

The Specialty Pharmacy Fulfillment Technician supports the preparation, processing, and distribution of prescription medications while ensuring accuracy, compliance, and timely fulfillment. This position involves working closely with pharmacists, patients, physicians, and insurance providers to resolve prescription issues, process claims, and support overall pharmacy operations.

Key Responsibilities

• Prepare and process prescription medications using pharmacy fulfillment systems
• Review and resolve prescription exceptions, including claim rejections
• Conduct member and physician outreach as needed to resolve prescription-related issues
• Enter patient demographics and prescription information into pharmacy systems
• Research and resolve insurance billing issues and escalated patient concerns
• Escalate prescription-related questions to pharmacists for clarification and direction
• Assist with inbound and outbound calls with patients and provider offices
• Maintain workflow accuracy while meeting productivity expectations
• Support additional pharmacy operational tasks as assigned

Qualifications

• Active Texas Pharmacy Technician license required
• • Trainee licenses accepted if expiration is at least 1 year away
• High school diploma or equivalent
• 1–4 years of pharmacy technician experience preferred
• National certification preferred but not required
• Basic computer proficiency
• Strong attention to detail and ability to work efficiently in a fast-paced environment
• Ability to adapt to changing workflow demands

Ideal Backgrounds

Candidates with experience in:

• Specialty Pharmacy
• Retail Pharmacy
• Mail Order / Fulfillment Pharmacy
• Prescription Processing
• Insurance Claim Resolution
• Pharmacy Customer Support

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