Specialty Pharmacy Liaison

Specialty Pharmacy Liaison at UnitedHealth GroupSkip to main contentThe UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday March 27th 500 PM Central - Saturday March 28th 500 PM Central.BlogsJob seeker resources Login Bookmarked jobs 0 Career areasLife hereJoin our talent communitySearch jobsClinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. ›Ireland & UK ›India ›Philippines ›Culture of Belonging›Employee Benefits›BlogJob seeker resources Login Bookmarked jobs 0 Career areas Clinical PhysiciansAdvanced practice cliniciansPharmacyBehavioral healthNursingMedical codingClinical support Corporate and business operations Administrative supportConsultingFinance and business analyticsLegal and complianceMarketing and communicationsPeople teamProject management Customer and support services BillingClaimsCustomer ServiceData entryEarly careers Sales and account management Account managementSalesSales management Technology and data Artificial intelligenceArchitectureBusiness systems analysisData analyticsData engineeringData scienceNetwork infrastructureProduct management & developmentSecurity and riskSoftware engineering Life here U.S. Culture of BelongingEmployee BenefitsMilitary Fellowship Program Ireland & UK Culture of BelongingEmployee Benefits India Culture of BelongingEmployee Benefits Philippines Culture of BelongingEmployee BenefitsJoin our talent communityOpen search formKeyword or job numberLocationGoExplore remote jobsPursue your passion and potentialSpecialty Pharmacy Liaison Decatur Illinois Apply Internal apply Bookmark job Jump to Our values Job description Benefits Testimonial Awards & recognitions Related content Caring. Connecting. Growing together.With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.IntegrityCompassionInclusionRelationshipsInnovationPerformance Specialty Pharmacy Liaison Requisition number 2360097 Job category Pharmacy Primary location Decatur IL Date posted 04242026 Overtime status Non-exempt Travel No Share this jobFacebookXLinkedInEmailExplore opportunities with CPS part of the Optum family of businesses. Were dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS youll work alongside our team of more than 2500 pharmacy professionals technology experts and industry leaders to drive superior financial clinical and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions Join us and discover the meaning behind Caring. Connecting. Growing together. The Specialty Pharmacy Liaison will engage directly with patients to coordinate pharmacy services through the health systems specialty and retail pharmacy. Acting as a bridge between patients providers and the pharmacy this role focuses on improving prescription capture providing follow-up counseling and ensuring smooth communication. Key duties include processing prior authorizations assisting with financial aid updating clinical data and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist.Primary ResponsibilitiesInitializing and leading ongoing work in clinics and ensuring that the patientCPS engagement is appropriate and consistent with their preferences. This includesEnsuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrivalExplaining the benefits of our specialty pharmacy without impeding patient choice of pharmacy and achieving patient participationSuccessfully enrolling patients into the programPerforming all benefits investigation prior authorization and financial assistance work needed to ensure patients have access to the medication they needOverseeing services provided to enrolled patients - ensuring that everything from order entry to final verification is completed quickly accurately and in accordance with patients needsProviding direct support to enrolled patients to ensure that they are supported throughout their therapy regimen and achieve their intended outcome. This includesConducting outbound phone calls for patient support adherence checks and refill remindersAccepting inbound calls from patients as needed and sharing in on call coverage to ensure 247 patient supportAppropriately triaging any clinical questions to an appropriate clinician pharmacist nurse or providerYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as